Admin Assistant

Cinnamon Care Collection; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A Top Care Home Group in London is seeking a part-time Admin Assistant/Receptionist. The role involves reception duties and administration support to the Home Administrator, requiring strong customer service and IT skills. The candidate will work on a rotating schedule including weekends. This is a great opportunity to join a highly regarded care home.

Benefits

Company benefits

Qualifications

• Must have excellent customer service skills and IT literacy.
• Previous experience in telephone communications is required.
• Knowledge of general administration is essential.

Responsibilities

• Welcome and greet visitors in a professional manner.
• Answer the telephone and respond to enquiries.
• Provide administration support predominantly in HR tasks.
• Assist with recruitment tasks, including sifting CVs.
• Organise internal meetings and ensure requirements are actioned.
• Coordinate the staff meal process.
• Respond to emergency situations as requested.
• Maintain the tidiness of the reception area.

Skills

Excellent customer service skills

IT literacy

Previous telephone experience

Professional telephone manner

Knowledge of general administration

Good communication skills

Neat and well presented

Excellent written and verbal English

Job description

Admin Assistant/Receptionist
£13.09 per hour plus company benefits
Part time hours to include alternate weekend working

A Top 20 Care Home Group 2025!

Awarded 'One of the UK’s Best Companies To Work For’

Rectory Court is a stunning residential home located in Blackheath.

We are looking to recruit an admin assistant/receptionist to work on a part time basis which includes alternate weekend working. You will follow a 2 week rolling rota, the shifts are 9am to 5pm.

As the Administration Assistant/Receptionist you willbe the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail.

In addition to reception duties you will provide additional administration support to theHomeAdministrator on a daily basis - predominantly HR related administration duties, althoughyou will also need to have agood knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence.

Main Responsibilities:

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
• Organise internal meetings and ensure that any requirements have been actioned
• Coordinate the staff meal process as applicable to the individual home
• Respond to any emergency situations as requested by the home
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained

Person Specification:

• Excellent customer service skills
• IT literacy – competent with the use of systems
• Previous telephone experience
• Professional telephone manner
• Knowledge of general administration
• Good communication skills
• Neat and well presented
• Excellent written and verbal English