Accounts Administrator - Medical Billing (Full-Time)

Private Secretary Group; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A boutique admin support company is urgently hiring a full-time Accounts Administrator to manage private medical billing processes. The ideal candidate will have strong experience with CCSD codes and be skilled in client communication. Responsibilities include raising invoices, managing payments, and supporting system improvements. This role offers autonomy in shaping the billing service within a kind and hardworking team environment.

Benefits

Birthday off

Onsite gym access

Pension scheme

Regular team building activities

Qualifications

• Experience in private healthcare billing and understanding of CCSD coding.
• Comfortable using billing systems like Carebit and Xero.
• Good phone manner for clear communication.

Responsibilities

• Raise accurate invoices using CCSD codes.
• Follow up on unpaid invoices professionally.
• Manage billing trackers and aged debt.

Skills

Private healthcare billing experience

CCSD coding knowledge

Billing systems proficiency

Client communication skills

Problem-solving mindset

Tools

Carebit

Xero

Spreadsheets

Job description

About Us

Private Secretary Group is a boutique admin support company for private medical consultants and clinics. Our team handles everything from clinic bookings to complex billing — always with kindness, precision, and professionalism. As our client base grows, we're building a dedicated billing department, and we need the right person to help shape it.

About The Role

We're urgently hiring a full-time Accounts Administrator with strong experience in private medical billing. This role is perfect for someone who thrives with autonomy, knows their way around CCSD codes, and has a natural flair for client communication. You'll be trusted to handle the billing process from start to finish — and will work directly with the Managing Director to grow this area of the business.

Key Responsibilities

• Raise accurate invoices using CCSD codes
• Follow up on unpaid invoices and liaise with insurers and patients
• Reconcile payments across various consultants and services
• Manage and monitor billing trackers and aged debt
• Take incoming calls and respond to billing queries professionally
• Support improvements to our billing systems and processes

Requirements

• Have experience in private healthcare billing and understand CCSD coding
• Are confident using billing systems (e.g. Carebit, Xero, spreadsheets, or similar)
• Work well under pressure and love taking initiative
• Have a brilliant phone manner and can explain billing clearly and calmly
• Are solutions-focused and always keen to improve systems
• Want to be part of a positive, hard-working, and kind team
• Are excited by the opportunity to build a department with us

Benefits

• A full-time, office-based role with real autonomy and impact
• Your birthday off, or the next working day if it falls on a weekend or bank holiday (not taken from annual leave)
• Access to our onsite gym
• Pension scheme
• Regular team building activities and a friendly, supportive team environment
• The chance to shape and lead our billing service as it grows
• Career progression in line with the development of a dedicated billing department
• A role where you're trusted, valued, and encouraged to make it your own