Account Specialist

Randstad Internal Resourcer; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment firm is looking for an Account Specialist based out of Stockton, UK. This role involves developing recruitment strategies, managing client relationships, and ensuring timely service delivery for a key account. Successful candidates will have supervisory experience, excellent communication skills, and the ability to work under pressure. Flexibility and adaptability are essential. Join us in providing exceptional service as part of a world-renowned recruitment organization.

Qualifications

• Experience in team leadership or supervisory roles.
• Knowledge of volume recruitment management is a plus.
• Strong communication skills suitable for stakeholder engagement.
• Ability to handle pressure and tight deadlines.

Responsibilities

• Develop and implement recruitment strategies.
• Mentor and support team members.
• Handle induction for temporary staff.
• Manage payroll and HR queries.
• Build relationships with clients.
• Ensure adherence to deadlines and SLAs.
• Provide monthly reports to stakeholders.

Skills

Supervisory or team leading experience

Volume recruitment management

Excellent communication skills

Ability to work under pressure

Adaptable and flexible worker

Job description

Account Specialist

Randstad Inhouse Services deliver tailored end-to-end onsite recruitment solutions working in partnership with our clients from 100+ on‑site locations throughout the UK, and we have an exciting opportunity to join us supporting the on‑site operations in multiple locations across a key account Caterpillar, covering the UK region but being based out of the Stockton site.

This role will require you to become an integral part of the client's team and will need to fully embed yourself by understanding the environment, culture, and of course, the requirements and skills of the roles you would be recruiting for.

You will be required to effectively and efficiently deal with stakeholders, manage multiple roles and stick to tight deadlines, all while providing a world‑class service.

This role requires flexibility and the ability to quickly adapt your working style to the different clients & sites at short notice.

Responsibilities

• Developing and implementing strategies to attract the best people to the business
• Supporting, mentoring and skill sharing with all team members
• Induction support of team temp staff
• PPE organisation
• Payroll
• ER/HR queries
• Creating good relationships with the client and customer focus
• Supporting the workforce
• Adhering to strict deadlines and SLAs
• Monthly reporting to key stakeholders within the business

Qualifications

• Example supervisory or team leading experience
• Understanding of volume recruitment management is desirable
• Knowledge of the commercial importance of working with tight deadlines and strong processes
• Excellent communication skills and capability of dealing with stakeholders at all levels
• Ability to work under pressure
• Very adaptable & flexible worker, able to prioritise well

If you want to join one of the world's largest recruitment organisations, in a position that will see you engaging with a key client and key stakeholders and taking responsibility for delivering a first class service to our client then please do get in touch with Sam Badger.

Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us.