Account Optimisation Manager

Hotelbeds; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global travel services provider is seeking an Account Optimisation Manager for the London market. The ideal candidate will leverage their data analysis skills to optimise hotel inventory and drive growth. Responsibilities include negotiating campaigns and collaborating closely with Account Managers. Strong communication and detailed market knowledge are essential, along with a passion for improving partner performance. This role offers a remote or hybrid working environment with a focus on collaboration and impact.

Benefits

Attractive benefits package

Collaboration in a multicultural environment

Career development opportunities

Qualifications

• Proven ability to work independently and as part of a team.
• Experience in the hotel market, preferably in London.
• Strong passion for commercial strategy.

Responsibilities

• Manage and optimise hotel inventory.
• Negotiate rates and availability with partners.
• Analyse market trends to inform strategy.

Skills

Data analysis

Communication skills

Collaboration skills

Attention to detail

Strong understanding of the London hotel market

Tools

Salesforce

Tableau

Job description

Overview

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, and bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. Our people, Team HBX Group, are the beating heart of the company who we encourage to “move fast, dream big and make the difference” every day. We believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

Account Optimisation Manager – UK & Benelux Region (London Focus)

Location: Remote or Hybrid (London Office)

Reporting to: Area Manager

Employment Type: Full-Time

About the Role

We’re looking for a data-driven, commercially minded Account Optimisation Manager (AOM) to join our UK & Benelux team, with a strong focus on the London market. Working as part of a high-performing, collaborative team, this role is designed to work in tandem with an Account Manager, forming a strategic partnership to drive long-term, sustainable growth for our hotel partners.

As an AOM, you’ll be a trusted business advisor, leveraging data insights to optimise inventory, improve conversion, and enhance partner performance. You’ll play a key role in shaping and executing account growth plans, negotiating campaigns and promotions, and ensuring the right commercial conditions are in place.

Key Responsibilities

• Inventory Management & Optimisation
• Analyse historical data and market trends to inform strategy
• Monitor booking patterns and negotiate rates and availability accordingly
• Collaborate with Account Managers to build and execute joint account plans
• Conduct performance monitoring and share insights with partners
• Negotiate special offers and campaigns to boost conversion
• Maintain accurate records in internal tools
• Participate in weekly tandem meetings and joint supplier interactions

What You’ll Bring

• Strong understanding of the London hotel market
• Excellent communication and collaboration skills
• Ability to work independently and as part of a team
• Passion for data analysis and commercial strategy
• Highly organised and efficient with attention to detail
• Experience with tools such as Salesforce and Tableau

Ways of Working

• Operate in a tandem model with an Account Manager
• Align on shared goals and strategies through weekly planning and performance reviews
• Build influential partnerships with hotel suppliers through consultative engagement
• Adapt account growth plans based on hotel performance and market dynamics

Why Join Us?

• Be part of a redefined commercial approach focused on measurable impact
• Work in a collaborative ecosystem with cross-functional teams
• Help shape the future of our product offering in a key strategic region

You will have the opportunity to work for a company that is going through significant change in becoming the world’s leading travel services provider. We are looking for people who are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity to develop your career locally or within one of our beautiful working locations across the globe.