Account director - med comms

The Fix Creative; Beaconsfield; On-site; GBP 65,000 - 85,000; Full time

Job summary

A creative agency in Beaconsfield seeks an experienced Account Director to oversee program profitability and team leadership. You will be responsible for driving growth, managing client relationships, and ensuring compliance with agency standards. The ideal candidate has strong financial control skills and proven experience in managing diverse teams effectively.

Qualifications

• Proven experience as an Account Director or similar role.
• Strong background in financial management and client relations.
• Ability to lead and develop team members.

Responsibilities

• Optimise revenue and profitability of programmes through effective financial control.
• Lead teams to ensure compliance with agency and client standards.
• Manage client relationships and resolve project issues.

Skills

Leadership

Client relationship management

Financial control

Strategic planning

Development of educational programs

Job description

Responsibilities

• Optimise revenue and profitability of confirmed programmes/projects through good financial control
• Ensures estimates and agreed specifications are in place and regularly reviews to identify any scope creep
• Can critique estimates effectively as their Account Director
• Is confident in justifying budgets to clients
• Makes sure that the right people are doing the right jobs as their Account Director
• Generate growth on the accounts
• Looks 3-6 months ahead to develop future programmes and revenue generation
• Identifies and sells in growth opportunities on the account as their Account Director
• Actively seeks new programmes to replace projects which are dragging or have been cancelled / postponed as their Account Director
• Understands the client's planning process to maximise opportunities for growth
• Create med ed strategy and develop programmes that achieve required behavioural change
• Has a firm grip on the disease area and key data and competitor landscape to enable effective discussions with client / KOLs
• Understands the brand strategy, can take/restate a brief, develop and sell in a med ed strategy as their Account Director
• Ensures the final delivery of content meets objectives as compellingly as possible
• Lead KOL management as their Account Director
• Can engage with opinion leaders, brief them and manage pushback and challenging discussions
• Plans for and manages delegation of KOL discussions / briefings to other members of the team
• Lead planning and delivery of the client programmes
• Takes responsibility to ensure programmes are completed on time and on budget
• Knows what is feasible in terms of deadlines and budgets as their Account Director
• Leads the team to ensure agency and client standards / compliance processes are consistently observed and followed
• Identify and recommend improvements in work processes as their Account Director
• Ensures Agency reviews take place
• Leadership,
• Demonstrates and instils their values in delivering medical education programmes
• Can effectively brief and lead their team, delegating delivery and avoiding micromanagement
• Regularly (eg weekly) reviews progress with the teams
• Inspires trust from their team as their Account Director
• Knows when and how to delegate up and down
• Line management and team development as their Account Director
• Identifies individuals' development areas and helps and supports on the job training and development of team members
• Establishes clear development journeys for linees through the appraisal and mentoring process
• Resource forward planning
• Regularly review progress to identify pressure points and ensure that the necessary resources are in place including editorial support and freelancers
• Inputting into long-term recruitment planning and participation in interview process
• Influence the senior client team re programme shape/focus as their Account Director
• Understands client's motivations, priorities and frustrations
• Proactively looks at how they add value for the client
• Understands the dynamic between different client stakeholders and develops a client contact plan (to share with internal team)
• Seen as an integral member of the brand team by the client who regularly seeks their counsel
• Competently manages client/project issues with input from Director as their Account Director
• Can handle difficult conversations with client effectively