Account Director

NSC Global; City of Westminster; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading global IT services provider in Westminster is seeking an experienced Account Director. This role involves building client relationships, leading the sales process, and identifying growth opportunities within strategic accounts. The ideal candidate has a proven success in the IT sector, strong communication skills, and the ability to manage multiple priorities effectively. This position requires a degree in a related field and offers a competitive compensation package.

Qualifications

• Proven success in strategic account management in the IT sector.
• Ability to manage multiple priorities effectively.
• Develop solution proposals to gain competitive advantage.

Responsibilities

• Build upon existing client relationships including solution shapers and decision-makers.
• Identify growth opportunities within strategic customer accounts.
• Coordinate with internal teams for seamless service delivery.
• Lead the sales process from lead generation to contract closure.

Skills

Strategic account management

Communication skills

Presentation skills

Negotiation skills

Organisational skills

Proactive approach

Education

Degree in business, engineering, computer science, or related discipline

Job description

Responsibilities

• Build upon our existing client relationships including solution shapers, department heads, and decision-makers.
• Tailor IT services to address the unique needs and challenges of clients.
• Serve as a trusted advisor, offering insights to enhance IT efficiency.
• Identify opportunities for growth within our strategic customer accounts and new logos.
• Collaborate with the pre-sales team to create tailored proposals and presentations.
• Lead the sales process from lead generation to contract negotiation and closure.
• Develop strategic account plans for each customer account.
• Stay abreast of market trends, competitor activity, and regulatory changes to inform decision-making.
• Coordinate with internal teams to ensure seamless service delivery.
• Meet and exceed assigned quarterly and yearly sales and strategic account objectives in targeted customers.
• Maximise revenue opportunities aligned with customer outcome value.
• Provide feedback and insights to shape and enhance the product and solution portfolio working alongside marketing, solutions, support, and delivery.
• Be a creative problem solver; recognise growth opportunities in the market.
• Provide reporting including sales forecasting, KPI's, key deals and customer engagement.
• Support the SDR function by providing a targeted strategy on your accounts and develop the SDR team members.
• The Account Director will focus on developing opportunities and driving growth across designated strategic client accounts and new logos (clients). You will excel in selling IT services and using business development opportunities to work with our most strategic customers. You will bring to this role the demonstrated ability and desire to drive transformational IT service solutions that allow customers to accelerate transition journeys. You will have exceptional business acumen and outcome selling skills, by making key connections and using influencing skills to make decision makers transform their organisations to deliver their targets.

Qualifications

• Proven success in strategic account management, preferably within the IT/Technology sector.
• Excellent communication, presentation, negotiation, and influencing skills.
• Strong organisational skills and ability to manage multiple priorities effectively.
• Proactive and results-driven approach to strategic thinking.
• Ability to develop solution proposals that address customer issues and gain a competitive advantage.
• Degree in business, engineering, computer science, or related discipline.

About NSC Global

NSC Global is a leading global IT services provider with over 27 years of excellence. We are focused on becoming the number one partner of choice for Global IT Services with a strategic vision of growing the business to $1 billion dollars in revenue.