Account Director

Intercity Technology; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Birmingham seeks an Account Director to enhance client relationships and drive sales targets. This role involves developing sales strategies, managing the sales cycle, and ensuring customer satisfaction. Candidates should have at least ten years of experience in sales and a proven record in B2B environments. The position offers a hybrid working model and a range of employee benefits, including generous holiday entitlement and an all-company bonus scheme.

Benefits

33 days holiday

Annual pay reviews

Holiday buy scheme

All-company bonus scheme

Employee assistance programme

Qualifications

• At least ten years' experience within a similar sales environment.
• Experience managing a complete sales cycle in a B2B environment.
• Proven track record of meeting new business targets.

Responsibilities

• Develop and maintain account sales strategy.
• Manage the sales cycle to develop new revenue.
• Create and qualify selling opportunities.

Skills

Excellent communication skills

Stakeholder management

CRM skills

Education

A good standard of education

Educated to a degree level

Job description

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About The Role

Own the client relationship. Drive big ideas. Deliver results, Be our next Account Director!

Intercity have an exciting opportunity for an Account Director to join our sales team. Working in a hybrid manner from home with some travel into the Intercity offices, all of the Account Management team work as part of a wider sales team to develop and close additional and cross sale opportunities to underpin the ongoing growth and development of Intercity.

All members of the sales team are responsible for selling Intercity's complete range of Communications, Cloud & Security and Managed Services solutions within their assigned accounts whilst ensuring the successful retention of existing services.

The sales team is results driven, with individuals responsible for achieving their own sales targets as well as contributing towards the overall team financial targets. Account Directors are responsible for developing and driving their own account sales strategies, identifying and qualifying leads while consistently closing business on a monthly basis, in order to meet agreed sales targets.

This may also include the development of new business opportunities within new accounts through referrals as well as cultivating and developing new business opportunities with existing accounts.

Key Responsibilities

• Develop, implement, and maintain up-to-date account sales strategy
• Manage the sales cycle to develop new revenue
• Create, identify, and qualify selling opportunities through the preparation of high quality, accurate proposals and quotations for customers and conclude contracts in accordance with Intercity policies and procedures
• Deliver consistent and on-plan revenue growth through skilled pipeline management
• Maintain an active 30-60-90-day sales pipeline, manage account profitability, consistently revise revenue projections and provide monthly updates and status reports on sales opportunities
• Contribute to the highest levels of prospect and customer satisfaction
• Motivate and direct virtual resource teams to work effectively to win business
• Ensure accurate data on customer contacts, prospects and opportunities are maintained through the Intercity CRM
• Maintain up-to-date industry knowledge
• Make recommendations on improvements to Intercity services and service quality
• Consistently deliver sales against pipeline commitment and agreed timescales

Education and Qualifications

• A good standard of education.
• Educated to a degree level desirable.

Experience and Knowledge

• At least ten years' experience within a similar sales environment.
• Possess demonstrable experience of managing a complete sales cycle from opportunity creation to completing a sale within the B2B environment.
• Proven track record of consistently achieving new business targets.
• Be confident in conversing with and presenting to senior management and directors.

Competencies and Skills

• Excellent communication skills both verbal and written
• Stakeholder management
• CRM skills

What We Offer

• 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
• Annual pay reviews.
• Holiday buy scheme.
• All-company bonus scheme.
• Death in service cover.
• Employee assistance programme.
• Company pension.
• Active social calendar.
• A strong focus on developing our people.

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference - Intercity is a technology solutions partner that isn't all about tech. It's about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with - we are really proud of our achievements so far:

• Customer Net Promoter Score of +92
• Gold Award Investors in People Accreditation
• 3-star "World Class" Best Companies accreditation
• For 2022, 2023, and 2024: the no. 1 best telecoms company to work for
• 9th best mid-sized company in the UK to work for
• 7th best company in the West-Midlands to work for
• Platinum Eco Vadis rating

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We're proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.