Academic Operations Manager (Maternity Cover)

ZipRecruiter; Gloucester; Hybrid; GBP 33,000; Full time

Job summary

A veterinary education organization is seeking an Academic Operations Manager to oversee postgraduate programmes. This hybrid role involves team management and programme coordination. Ideal for candidates with strong education administration and project management skills. The position offers a salary of approximately £33,000 per annum, generous benefits, and opportunities for professional development.

Benefits

Generous employer pension contributions

25 days holiday plus bank holidays

Health and wellbeing support

Ongoing training and development

Free onsite parking

Qualifications

• Experience in administering education/training courses and events.
• Experience managing multiple complex tasks.
• Experience in line management.

Responsibilities

• Manage the coordination and administration of accredited postgraduate programmes.
• Lead and line-manage a team of four administrative staff.
• Ensure successful delivery of education programmes.

Skills

Education administration experience

Line management experience

Project management skills

Excellent communication skills

Strong IT skills

Organisational skills

Tools

Microsoft Office

CRM systems

Job description

Overview

Job Title: Academic Operations Manager (Maternity Cover)

Location: Hybrid working for 2 days per week at home

Salary: c. £33,000 per annum dependent on experience

Contract Type: Fixed term contract (Up to 12 months)

Hours: Full-time

Closing date: 5 October 2025

Role

The BSAVA has an exciting opportunity for an experienced educational course administrator to act as Academic Operations Manager for our Postgraduate Certificate programmes. The successful candidate will manage the coordination and administration of all accredited programmes within the Continuing Education Department, and will have line management responsibility for four administration team members. Further details are provided in the role description on the BSAVA vacancy page, “Join our team.”

Responsibilities

• Manage the coordination and administration of all accredited postgraduate programmes within the Continuing Education Department.
• Lead and line-manage a team of four administrative staff.
• Coordinate activities to ensure successful delivery of education programmes, including governance, quality assurance, and timely reporting as required.

Skills and experience

The successful candidate will bring:

• Experience in administering education/training courses and events
• Experience managing multiple complex tasks
• Experience in line management
• A background in customer service
• Proficient project management and organisational skills
• Excellent written and oral communication skills
• Confidence working independently
• Strong IT skills, including proficiency with Microsoft Office (especially Excel for creating and managing spreadsheets) and CRM systems

Desirable (but not essential)

• Experience making commercial decisions and solving problems independently
• Experience managing a team and delegating tasks
• Experience using Learning Management Systems (LMS)
• Understanding of the veterinary sector and best practices in online education
• Experience creating and monitoring a departmental budget

The person

You should have:

• The ability to manage multiple priorities with accuracy and attention to detail
• Strong organisational and problem-solving skills
• A proactive, self-motivated approach, with confidence to work independently
• Excellent communication and interpersonal skills, with a customer-focused mindset
• The ability to lead, motivate, and support colleagues when required
• An adaptable, resourceful attitude and a willingness to learn new systems and processes

About the BSAVA

The BSAVA is a professional membership association which exists to advance care for companion animals. With a membership of more than 10,000 veterinary surgeons, vet nurses and students, we work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research, and developing policy. Each year we deliver numerous education courses, host BSAVA events and publish books, manuals, apps, and magazines. At the BSAVA, we are passionate about empowering veterinary professionals with the knowledge, skills, and support they need to thrive in their careers and deliver the highest standards of care to companion animals.

Contract details and benefits

This is a full-time role, working 37.5 hours per week within the Continuing Education team. Our reward package includes:

• Basic salary of c. £33,000 per annum (dependent on experience)
• Generous employer pension contributions from 7% to 10% with length of service
• Holiday entitlement starting at 25 days per year, plus bank holidays
• Support for hybrid working
• Enhanced family leave benefits (maternity, paternity, adoption, and other family-related leave)
• Life assurance
• Free legal helpline
• Health and wellbeing support
• Ongoing training and development
• Free onsite parking and Cycle to Work scheme
• Regular social activities

How to apply

To be considered, please submit your CV and a cover letter detailing how you meet the requirements in the role description which is on the BSAVA vacancy page, “Join our team.”

We will review applications and hold interviews at any time prior to the closing date, which may mean that we fill this vacancy early if we find a suitable candidate.

By applying for this position, you are consenting to the information on your CV being held by the Association for six months.

Our commitment to equality and inclusion (EDI) underpins our belief that we can make the Association stronger through the unique contributions we can all bring. We create inclusive teams aligned to our values and encourage applications from a diverse range of suitably qualified candidates.

Possible related experience areas include Academic Operations Manager, Education Administration, Postgraduate Programme Management, Course Coordination, Continuing Education, Higher Education Administration, Educational Course Administration, Programme Coordination, Project Management, Operations Management, Academic Programme Manager, Education Project Manager, Professional Development Coordinator, Student Administration, Adult Learning Operations.

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