2nd/3rd Line IT Support Engineer – Azure & MSP Desk

Tsr Select; England; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading IT Managed Services Provider based in Sittingbourne is seeking a Technical Support Specialist to join their 24/7 operations. The role involves handling support tickets via phone and email, ensuring high-quality service delivery. Candidates should have experience in technical support and strong communication skills. This position offers a competitive salary of approximately £35-40,000, plus benefits.

Qualifications

• Proven experience in technical support or service desk roles.
• Strong communication skills, both verbal and written.
• Ability to manage and prioritize multiple tickets efficiently.

Responsibilities

• Provide technical support via phone and email for service desk tickets.
• Work as part of a 24/7 operations team to ensure customer satisfaction.

Job description

A leading IT Managed Services Provider based in Sittingbourne is seeking a Technical Support Specialist to join their 24/7 operations. The role involves handling support tickets via phone and email, ensuring high-quality service delivery. Candidates should have experience in technical support and strong communication skills. This position offers a competitive salary of approximately £35-40,000, plus benefits.