Jobs in Toulouse, France

Why consider this job opportunity:

• Competitive compensation with various benefits to support your well-being
• Incentives and rewards including cash bonuses and prizes for top performers
• Comprehensive health benefits for full-time employees after 90 days of employment
• Opportunities for career growth and internal promotions
• Paid training programs to enhance your skills and knowledge
• Engaging and collaborative work environment with a casual dress code

• Listen to customers, understand their needs, and resolve their issues effectively
• Utilize systems and technology to manage customer accounts and tasks
• Identify sales opportunities and apply sales skills to promote products and services
• Escalate customer dissatisfaction to management when necessary
• Ensure first call resolution through effective problem-solving and call handling

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words per minute)
• Basic knowledge of Microsoft Office Suite and Windows operating system

• Experience in customer service or a related field
• Strong aptitude for conflict resolution, problem-solving, and negotiation
• Ability to thrive in a fast-paced environment with changing demands
• Exceptional interpersonal skills and the ability to build relationships with customers and team members

#BPO #CustomerService #CareerGrowth #Incentives #EngagingWorkEnvironment

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."