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French Customer Support Representative - Lisbon
Job summary
A global leader in customer experience seeks a French Customer Support Representative. You will provide support for international brands via phone, chat, or email, helping customers with inquiries and problems. The ideal candidate speaks French fluently, possesses strong communication skills, and is empathetic. This role offers a relocation package, competitive salary, private health insurance, and the chance to grow your career in a vibrant, multicultural environment in Lisbon.
Benefits
Qualifications
- Fluent in French and a good level of English required.
- Must possess empathy, patience, and communication skills.
- EU citizenship or valid work permit for Portugal is necessary.
Responsibilities
- Provide outstanding customer support via phone, chat, or email in French.
- Handle inquiries about products and services with professionalism.
- Solve customer problems effectively and efficiently.
- Collaborate with teammates in a multicultural environment.
- Represent brands with pride and positivity.
Skills
Lisbon, Portugal | Work & live under the Portuguese sun!
Ready to mix work with adventure?
Joina global leader in customer experience, and become part of a vibrant, multicultural team helping some of the worlds most exciting brands deliver exceptional service.
As a French Customer Support Representative , you'll be the voice of top international companies helping customers with their questions, solving problems, and turning every interaction into a great experience.
- Provide outstanding customer support via phone, chat, or email in French.
- Handle inquiries about products, services, or orders with professionalism and empathy.
- Use your problem-solving skills to guide customers to the best solutions.
- Collaborate with teammates from all over the world in a friendly, fast-paced environment.
- Represent global brands with pride and positivity.
- You speak French fluently (C1 / C2 level) and have a good level of English (B2+).
- You're a people person empathetic, patient, and a great communicator.
- You enjoy helping others and finding smart solutions.
- EU citizenship or valid work permit for Portugal.
- Relocation package: flight reimbursement + accommodation in an apartment (when coming from abroad).
- Competitive salary with performance bonuses.
- Private health insurance after 6 months.
- Paid training and real opportunities to grow your career internationally.
- A chance to live in Lisbon Europes sunniest capital and work with people from more than 100 nationalities!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.