Work in Portugal - Customer Support Representative !

FH Collective Academy; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading home appliances company is seeking a Customer Support Specialist for the Italian market in Lisbon. The ideal candidate should be fluent in French and possess excellent communication skills. Responsibilities include assisting customers with product inquiries and troubleshooting. The company offers a competitive salary, a welcome bonus, a relocation package, and additional perks like health insurance and career growth opportunities.

Prestations

1,000/month base salary

100 performance bonus/month

2,000 welcome bonus

Relocation package

Health insurance after 6 months

Meal & transport allowance

Qualifications

• Fluent in French and good English.
• Excellent communication and empathy skills.
• Customer service experience is a plus.

Responsabilités

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.

Connaissances

Fluent in French (C1C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Customer service experience

Description du poste

Dreaming of a fresh start in sunny Portugal?

Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

We're looking for passionate, Italian‑speaking professionals ready to provide world‑class support in the home appliances industry. If you're all about helping customers, solving problems, and delivering a 5⭐ experience, this could be your next adventure!

What You'll Do:

• Support Italian‑speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We're Looking For:

• Fluent in French (C1C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on‑site role in beautiful Lisbon

What You'll Get:

• 1,000/month base (×14 months) + 100 performance bonus (×12 months)
• 2,000 welcome bonus
• Relocation package: flight reimbursement + accommodation (only 280/month, all included!)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon?

Because it’s not just a place to work – it’s a lifestyle. Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal? Apply now and join a company that values people, passion, and progress!