TikTok Shop France - Account Manager (Chinese Speaker), Paris

TikTok; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading social media platform seeks an Account Manager in France to enhance their commerce ecosystem. Key responsibilities include defining go-to-market strategies, acquiring and onboarding partners, and collaborating with internal teams. The ideal candidate should possess a strong network with Chinese partners and excellent communication skills. Fluency in Chinese, as well as English or French, is essential. This role is pivotal in driving the success of key partners and improving overall performance.

Qualifications

• Strong network to Chinese partners and knowledge of the French industry landscape.
• Excellent communication, negotiation skills, and customer orientation.
• Fluent in Chinese for working with Chinese merchants; fluent in English or French.

Responsabilités

• Define a go-to market strategy for category/sub-category.
• Plan, execute and maintain category performance.
• Identify potential partners and build onboarding solutions.
• Work cross-functionally with internal teams and external vendors.
• Own internal projects to contribute to the ecosystem.
• Develop initiatives for competitive advantage.

Description du poste

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

We are seeking an Account Manager to join our team in France. Together we are building an commerce ecosystem that is innovative, secure and intuitive for our users and brands. The Account Management team is responsible for the success of key partners on the platform and their responsibility spans across multiple areas. Key responsibilities include : - Map the category and subcategories landscape, and define priority on which segment to be developed in collaboration with partners

• Define a go-to market strategy for a category / sub-category and build clear roadmap to manage long-tail partners
• Plan, execute and maintain category performance
• Partners acquisition and onboarding : identify potential partners, build onboarding solutions (including business model suggestions, creator affiliation, partners education) and set up their mid and long term account plan and help them grow their business sustainably on the platform
• Work cross functionally with internal teams and external service vendors to help partners with content on platform
• Own internal projects to contribute to the ecosystem as a whole (including campaigns, product launches, B2B marketing)
• Come up with initiatives to continuously improve competitiveness advantage

Minimum Qualifications

• Strong network to Chinese partners and strong knowledge of the French industry landscape, consumer demands, digital evolution and mobile transformation.
• Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills
• Customer service orientation and experience working in a client facing capacity.
• Strong sense of social content (livestream and short-video is a preference) - Fluent in Chinese to be able to work with Chinese merchant. Fluent in English OR French to be able to work with internal stakeholders.

Preferred Qualifications

• Eager to win, growth driven, business mindset, result driven
• Collaborative and open to changes and challenges and learn
• A fast learner with a good sense of judgment and original thinking
• Ability to thrive in ambiguity and adapt quickly to change