Technical Field Support - MESA

MAHLE; Décines-Charpieu; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading automotive parts manufacturer is seeking a field representative to promote products across the MESA region. Responsibilities include conducting field visits, delivering technical training, and building partnerships with distributors. The ideal candidate has 5+ years in the automotive sector, strong technical knowledge, and fluency in English, French, and Arabic. This position offers an attractive salary, hybrid work, and opportunities for career advancement.

Prestations

Attractive salary package

International work environment

Continuous training

Hybrid working model

Company car

Meal vouchers

Qualifications

• 5+ years of experience in large automotive organizations.
• Strong understanding of automotive aftermarket products.
• Comfortable working with CRM tools and digital reporting systems.

Responsabilités

• Conduct regular field visits to promote MAHLE products.
• Deliver training and support plant tours.
• Build partnerships with distributors and support sales teams.

Connaissances

Technical service experience

Customer-focused commercial thinking

Problem-solving ability

Fluent in English, French, Arabic

Formation

KFZ-mechatronics qualification or equivalent

Outils

CRM tools

Excel

Description du poste

Your Contribution

• Conduct regular field visits to garages, customer branches/outlets, fleets, and technical schools across the MESA region to promote MAHLE products and services.
• Deliver product presentations, technical training, workshop sessions, and support plant tours; represent MAHLE at customer events, trade shows, and exhibitions.
• Build and maintain strong, compliant partnerships with distributors, wholesalers, fleets, and technical schools while supporting sales teams to reach regional targets.
• Promote new products, workshop equipment, marketing campaigns, and sell-out activities, ensuring MAHLE standards are consistently implemented at garage and outlet level.
• Gather and share insights regarding competitors, market trends, product feedback, and opportunities/risks with Area Sales Managers and Key Account teams.
• Prepare monthly activity reports and maintain up-to-date technical and promotional information for customers.
• Assess and decide on accepted/rejected/goodwill technical field claims (in alignment with Technical Service) and support parts identification, cross listings, and product range expansion initiatives.
• Work closely with Technical Service, Sales Managers, Key Account Managers, and Product Management to coordinate actions, plan visits, and execute regional market plans.
• Plan travel routes, visit schedules, and market activities in a cost-effective way aligned with regional priorities and annual activation plans.

Your Experience & Qualifications

• 5+ years of experience in large automotive organizations, ideally with hands‑on technical service or field experience.
• Strong understanding of automotive aftermarket products and workshop equipment; qualification such as KFZ‑mechatronics (or equivalent).
• Fluent in English, French, and Arabic (all required for this region).
• Comfortable working with CRM tools, Excel, and digital reporting systems.
• Strong problem‑solving ability, market awareness, and customer‑focused commercial thinking.
• Able to deliver clear technical explanations, training, and product demonstrations to diverse audiences.
• Team‑oriented approach, strong adaptability, and readiness for extensive travel.
• Clean driving license and full availability to travel across North/West Africa and the Middle East (50%+ Travelling Time).

Our Offer:

We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities.

Some of our benefits are:

• An attractive salary package.
• Work in an international and intercultural environment for a large group.
• Continuous training.
• Hybrid working model
• Company car
• Meal vouchers

In addition to working on a great team, we encourage you to reach your full potential. Exciting assignments and personalized support for your career are available to you.

We encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

After receiving your online application, the interview process will typically be a screening call followed by Personal Interview(s).

For more information about MAHLE and what a career with us looks like for you click here and to learn more about our foundation owned technology group click here.

#DiversityMatters is diverse – and we see that as a great advantage! We welcome applications with diverse experiences, backgrounds, and identities.

We will contact only selected candidates. Please submit your CV in English.

Do you have any questions?

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