Solutions Engineer, France

Riverbed Technology; Puteaux; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

Riverbed Technology recherche un Ingénieur Solutions pour influencer les ventes grâce à son expertise technique. Vous serez responsable de la gestion des pré-requis techniques et de l'engagement client pour présenter des solutions adaptées, tout en collaborant étroitement avec l'équipe de vente. Le candidat idéal possède une solide compréhension des cycles de vente techniques, ainsi qu'une expérience dans les domaines de l'observabilité et des technologies réseau.

Prestations

Politiques de lieu de travail flexible

Ressources pour l'apprentissage et le développement

Programmes de bien-être global

Qualifications

• Expérience dans un rôle pré-vente technique.
• Connaissances dans AIOps, Cloud ou Infrastructure Observability.
• Compréhension solide des architectures de centres de données.

Responsabilités

• Agir en tant qu'expert technique tout au long du processus de vente.
• Collaborer avec l'équipe de vente et gérer le cycle de vente.
• Comprendre et documenter les exigences techniques du client.

Connaissances

Communication

Gestion de projet

Négociation

Compétences techniques networking

Bilingue français-anglais

Description du poste

Riverbed, the leader in AI observability, helps organizations optimize their users' experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection, AI, and machine learning, Riverbed’s open and AI-powered observability platform and solutions enhance digital experiences and improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, and secure acceleration of any app over any network to users worldwide. Our global customer base includes 95% of the FORTUNE 100, and we are committed to empowering next-generation digital experiences.

Position

Title : Solutions Engineer

Location : Hybrid - Greater Paris, France

Technology Specialization : OR

The Solutions Engineer is responsible for leading technical qualification, demonstrations, and value illustration for our products. Working closely with Sales, they will leverage their technical expertise to evangelize our solutions, articulate our ability to solve business challenges, and play a key role in securing technical wins and closing deals.

What you will do

1. Serve as the technical subject matter expert throughout the sales process, managing activities such as technical presentations, demonstrations, and proof of concept projects.
2. Collaborate with the Sales team, jointly owning the sales cycle and account planning.
3. Identify additional resource requirements within the customer organization and explore customer alternatives and internal sponsorship opportunities.
4. Understand and document customer business and technical requirements to create value-based proposals addressing their pain points and business drivers, guiding the technical sales cycle towards a successful close.
5. Build and maintain strong relationships with key contacts in the partner ecosystem, including training and enabling partners to drive opportunities to a close.

What makes you an ideal candidate

1. Multiple years of experience in a technical pre-sales role with a solid understanding of enterprise sales cycles and processes.
2. Domain knowledge in at least two of the following: AIOps, Digital Experience, Cloud Observability, Network Observability, Infrastructure Observability, or Application Observability.
3. Strong understanding of Networking and related technologies such as SNMP, Flow, Packet Capture, TCP Fundamentals, Routing & Switching, Virtualization, SD-WAN, Cloud environments, and Applications.
4. Excellent communication skills, capable of presenting virtually and in-person, storytelling, and translating complex technical designs into business outcomes.
5. Solid knowledge of enterprise data center and cloud architectures from an operational perspective.
6. Proactive project management skills to handle multiple customer engagements simultaneously.
7. Sales-oriented mindset, capable of negotiation, influencing outcomes, closing deals, and acquiring new business.
8. High trust factor, able to handle objections and questions effectively.
9. Team player who proactively supports stakeholders including sales, Professional Services, support, project managers, R&D, and executives.
10. Bilingual fluency in French and English.

What we offer

Our employee benefits include flexible workplace policies, resource groups, learning and development resources, career progression pathways, and community engagement initiatives. Our global wellness programs support the physical, emotional, and financial well-being of our employees.

Benefits and perks vary by country.

With a 20-year history of innovation, Riverbed remains agile and market-disrupting, providing solutions that enable secure, seamless digital experiences and enterprise performance. We are a customer-first company committed to our people, fostering an inclusive, transparent, and respectful workplace that values wellbeing, diversity, and community impact. It’s the Power of WE that unites us.