Service & Support Professional (m / f / d)

CompuGroup Medical; Nanterre; Hybride; EUR 45 000 - 65 000; Plein temps

Résumé du poste

A leading healthcare IT provider is seeking a Lab Information System Deployment Application Engineer/Project Manager. This role involves deploying lab products at customer sites, training users, and ensuring effective communication with healthcare professionals. Ideal candidates will have a degree in medical biology or equivalent, experience in public health, and fluency in German, Dutch, or French. An attractive salary package and a flexible working environment are offered.

Prestations

Flexible workplace

Attractive salary package

Indefinite employment contract

Qualifications

• Experience in public health or private medical laboratories is preferred.
• Deep understanding of biology lab workflows, especially in specialized disciplines like microbiology.
• Experience in healthcare interface communication standards like ASTM, HL7, FHIR.

Responsabilités

• Deploy MOLIS lab products at customer sites.
• Parametrize and organize the installed applications.
• Provide customer care and training.
• May involve leading project tasks.

Connaissances

Fluent in German

Fluent in Dutch

Fluent in French

Excellent communication skills

Customer orientation

Team player

Willing to travel

Highly motivated

Formation

Bachelor or Master degree in medical biology or equivalent

Outils

MOLIS

Description du poste

Overview

CGM LAB Belgium is a major provider of IT solutions for medical laboratories in Europe in hospital environment and in private laboratories.

With our laboratory information system MOLIS we are a key player in the field in several European countries.

To reinforce our deployment team we are looking for a LIS (Lab information system) Deployment Application engineer / Project Manager.

Company

CompuGroup Medical delivers important software to improve health and the quality of life. We build bridges between physicians pharmacies health insurances laboratories and hospitals and help them to optimally treat people.

Upholding health

To increasingly understand and simplify the work of all medical care providers is our goal. For over 25 years we have supported our customers in storing exchanging and requesting information and knowledge this way we unburden them allowing more time for what is most important : their patients.

Understanding what makes a difference in the healthcare sector

CompGroup Medical has many years of market experience and close contact with its users. 400000 customers in 43 countries worldwide have put their trust in us. This unique coverage is required to effectively implement technological and medical progress into practice.

Roles and responsibilities

• Deployment of MOLIS lab products at customer sites in new installations and also in the add-on area at existing customers
• Parametrization and organization of the installed applications in close contact with the end users the IT department
• Customer care and training
• Can include project leading tasks

Required skills and experience

• A bachelor or master degree (or equivalent) in the medical biology area or alternatively multiple years of experience in the same field
• Preferably experienced in the sector of public health or private medical laboratories
• Deep understanding of biology lab workflows especially in specialized disciplines as microbiology transfusion medicine anatomo-pathology would be a big plus
• Experience in our LIS product MOLIS would be a big plus
• Experience in healthcare interface communication standards (ASTM HL7 FHIR ..) would be a big plus
• A team player customer orientated and with good communication skills
• Linguistic function : Fluent in German or Dutch or French
• English as the company wide language
• Excellent ability to communicate easily by writing or speaking including with technical and non-technical customers and employees regarding all organization aspects
• Willing to travel and work on customer site
• Willing to show regular presence in our main office in Barchon (Belgium) in order to learn share experiences and organize project tasks with our different departments (Product Management Development Sales Service and Support)
• Highly motivated

What we offer

• A stimulating position with creative challenges in a multinational environment. A flexible workplace with room for development and personal initiative.
• An indefinite employment contract
• An attractive salary with additional advantages package
• A balanced home / customer site / head quarter office work environment

Location: Barchon (Liege Belgium) or Bochum (Germany)

Interested? Please send your complete application documents or apply on our site.