Senior Service Engineer

John Bean Technologies Corporation; Taverny; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A global food technology company is seeking a Senior Service Engineer based near Paris to support customers in maintenance and troubleshooting of machinery. This role requires 5 years of experience in machine servicing, expertise in mechanical and electrical engineering, and fluency in French. The position offers competitive benefits including salary, annual leave, and company vehicle.

Prestations

13 months of salary with bonus

5 weeks annual leave

Salary sacrifice pension scheme

Group life insurance

Company car, laptop, and phone

Health & wellbeing platform

Qualifications

• 5 years’ experience in machine servicing within food processing plants.
• Excellent customer service skills.
• Ability to share best practices with the team.

Responsabilités

• Provide site support with maintenance and troubleshooting.
• Manage installations and provide technical support.
• Train customers on machinery operation and safety.

Connaissances

Mechanical engineering expertise

Electrical engineering expertise

Controls engineering expertise

PLC knowledge (Beckhoff, Siemens, Allen Bradley)

Fluent French

English language skills

Salesforce knowledge

Microsoft Office skills

Description du poste

Overview

At JBT Corporation, what we do matters. We know that the contribution of our employees leads to the success of our business. Our purpose is to fortify the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Serve with Integrity – Collaborate with Humility – Grow with Agility – Innovate with Impact. The opportunity: the role of Senior Service Engineer is a unique one. Our engineers dedicate their time in servicing our customers 24 / 7, including assembly, maintenance, inspections, trouble shooting and support with new projects. Without field service we would not be the business we are today. We have created a new role to be part of our French field service team and would like someone who is based near Paris, due to the geographical locations of our customers. Excitingly there could also be travel as far as North Africa and Israel with this super role. You will work with our engineering team, reporting into our aftermarket service manager in Amsterdam. Colleagues are based in the Netherlands and across EMENA, caring for our customers across all of our machinery. On a given day you may:

Responsibilities

• Provide site support with maintenance, inspections, trouble shooting and support with new projects.
• Manage installations, providing service and visit reports, technical support for all our machinery within your responsibilities, including advising our customers on maintenance, spare‑parts and upgrades.
• Identify any trends and share this with your manager.
• Train customers on maintenance, operation, safety and the cleaning of the machinery.
• Work with our aftermarket team to implement aftermarket activities such as services, promotion, and CRM.
• Identify sales opportunities, passing this information onto our sales manager swiftly.

Qualifications

• 5 years’ experience in machine servicing within food processing plants (we will consider candidates with less than this).
• Mechanical, electrical or controls engineering expertise.
• PLC knowledge of Beckhoff, Siemens, Allen Bradley and BTS maintenance industrielle.
• Knowledge of Salesforce and Office.
• Someone who enjoys sharing best practice with a team.
• Someone who cares that the customer gets a great service.
• Excellent French and English language skills (Fluent French a must).

Benefits

• An attractive basic dependent on what you bring to us – we offer 13 months of salary with the bonus month being paid into your summer and Christmas wages.
• 5 weeks annual leave.
• Salary sacrifice pension: the business pays 60%, you only pay 40%.
• Group life insurance, employee assistance program and access to our health & wellbeing platform.
• Company car, laptop and phone.
• The ability to work in an established international and fast‑growing company with great opportunities for personal development.
• A work environment where we value individual initiatives (everyone matters at JBT) and continuous development and improvement (always in it together as a team).
• Commitment to diversity, equity, inclusion and belonging is a fundamental value to JBT and critical to our future success.

Equal Opportunity Employment

John Bean Technologies Corporation (“JBT”) provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship or any other characteristic protected by applicable federal, state, or local laws. At JBT, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please speak to your local HR or talent acquisition contact.