Senior Product Manager

American Express Global Business Travel; Issy-les-Moulineaux; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

American Express Global Business Travel is seeking a Senior Product Manager to lead the expansion of their Air Marketplace and NDC capabilities. The candidate will work on ensuring the right content is available across all channels while driving the overall customer journey. This role requires strategic business acumen and experience within the airline industry to succeed.

Prestations

Flexible benefits tailored to each country

Travel perks for major travel providers

Access to over 20,000 courses

Inclusion programs within the company

Qualifications

• 6+ years of software product management experience, ideally in B2B.
• 3+ years in the airline industry working with a GDS or similar.
• Native GDS skills with Amadeus, Sabre, or Travelport is a plus.

Responsabilités

• Drive execution and delivery of world-class products.
• Translate customer needs into workable technology solutions.
• Develop and evangelize an understanding of business traveler pain points.

Connaissances

Analytical

Communication

Agile practices

Problem-solving

Collaboration

Formation

Bachelor’s degree or Masters in a related field

Description du poste

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

The Senior Product Manager will take a lead role in expanding Amex GBT Air Marketplace and NDC capabilities, ensuring the right content including ancillaries is available across all channels, taking ownership of the whole customer journey, from shopping and booking, to fulfillment, servicing and duty of care. You will work collaboratively across Product teams, Technology, Operations, Finance, Supply and broader Amex GBT partners to build and execute our product delivery strategy. You have a strategic attitude and should be proficient in strategic business models and approaches.

We are looking for an impactful Product Manager to join our Air Marketplace Solutions team. Our team aims to be the industry leader in Air and NDC, offer best in class online and offline experiences, and deliver on the AmexGBT value proposition. Join us if you want to contribute to expanding what AmexGBT can offer to the market.

What will you do on a typical day:

• Work across Product, Technology and Operations teams to drive execution and delivery of world class products.
• Partner with strong technical teams to translate customer needs into workable technology solutions.
• Research industry and competitive trends to help inform our rollout strategy.
• Envision business objectives, opportunities and develop product roadmaps.
• Develop and evangelize an understanding of our business traveler pain points and aspirations.
• Lead the execution of products from inception through deployment.
• Use data and judgement to craft our strategy and define clear roadmaps.
• Deliver on our roadmap by prioritizing for maximum impact.
• Catalyst of change that can influence the broader organization and community of Amex GBT leaders.
• Anticipate delivery risks and manage trade-offs.
• Collaborative leader who builds a constructive working culture across Product, Technology and Operations.
• Rigorously execute on experiments and measure outcomes.
• Build relationships and make transparent decisions with diverse teams.

WhatWe’re Looking For

• Bachelor’s degree or Masters in a related field; or Equivalent related professional experience
• 6+ years of software product management experience, ideally in B2B
• 3+ years in the airline industry working with a GDS, airline, content aggregator, online travel agency, or similar
• Native GDS skills with Amadeus, Sabre or Travelport is a plus
• A proven executor, with the ability to deliver products that customers value and love
• Experienced with current Agile practices and frameworks
• Bring a Can-Do Attitude that is flexible, creative, energetic and collaborative
• Excellent communication skills with the ability to communicate with senior stakeholders, technical and non-technical business partners to achieve product management excellence
• Knowledge of relevant industry standards, regulations, and best practices in Travel Management industry.
• Business oriented, analytical and problem-solving oriented mindset
• You are a team player, but you are also able to work independently
• English fluency is a must

#GBTJobs

Location

Issy-les-Moulineaux, France

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!