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Senior Manager Sales

Genesys

Paris

Hybride

EUR 80 000 - 120 000

Plein temps

Aujourd’hui
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Résumé du poste

A leading technology company located in France is seeking a Senior Manager to lead hybrid enterprise sales efforts. The ideal candidate has over 10 years in complex SaaS sales and a proven track record in leadership roles. Strong language skills in French and English are a must. This role offers competitive compensation and benefits, along with the opportunity to make a significant impact within the organization.

Qualifications

  • 10 years in complex enterprise SaaS / cloud sales with consistent overachievement.
  • 5 years people leadership experience.
  • Proven leadership of large multi-stakeholder deals.

Responsabilités

  • Own the country GTM for Cross-Industry.
  • Lead, hire, develop, and retain a team of 56 AEs / Account Directors.
  • Drive pipeline forecast and execution discipline.

Connaissances

Complex enterprise SaaS sales
People leadership
Executive presence
Negotiation skills
Fluent French & English

Outils

Salesforce CRM
Description du poste
Overview

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Genesys powers billions of customer experiences each year with an AI-first all-in-one CX platform trusted by 10000 organizations in 100 countries. Recognized as a leader by Gartner and Forrester we help customers orchestrate end-to-end journeys that deliver measurable outcomes.

Responsibilities

Strategic leadership & GTM

  • Own the country GTM for Cross-Industry: segmentation territory design account prioritization and partner coverage.
  • Build a differentiated ecosystem-led motion with AWS / ServiceNow / Salesforce and GSIs; define joint plans and governance.
  • Champion an AI-first narrative (use cases ROI value engineering) and raise AI attach on every qualified opportunity.

Team management & coaching

  • Lead, hire, develop and retain a team of 56 AEs / Account Directors; set clear expectations, run weekly 1:1s and deal / prioritization reviews.
  • Coach with MEDDICC / value selling rigor; drive exec-to-exec access and multi-threading at C / D-level.

Pipeline forecast & execution discipline

  • Drive 3 coverage (Enterprise) and 2.5 (Commercial); enforce CRM hygiene and stage integrity.
  • Run a weekly forecast call (own number and call risk) and a monthly QBR (account plans deal strategy partner plan).
  • Partner with SE BDR Marketing Customer Success Partner Sales to execute campaigns account mapping POVs and references.

Market presence & influence

  • Represent Genesys at steer-cos exec briefings conferences and industry communities; build a senior network of influencers and consultants.
  • Co-create lighthouse references and success stories in target verticals.

What success looks like (12-month outcomes)

  • Bookings : Hit / beat annual GACV target with balanced New Logo and Expansion mix.
  • Pipeline: Sustainable 3 (LE) / 2.5 (MM) within 90 days; partner-sourced pipe 30-40% of adds.
  • AI attach: 35% of qualified opportunities with AI components; measurable AI-driven ACV.
  • Conversion & predictability: Stage-to-stage conversion uplift; forecast accuracy 90% (within 10%).
  • People: Team fully staffed; ramp time 6-9 months; high engagement; clear succession and development plans.
You'll bring
  • 10 years in complex enterprise SaaS / cloud sales with consistent overachievement; 5 years people leadership.
  • Proven leadership of large multi-stakeholder deals (6-18 month cycles; multi-million ACV) ideally in the named industries.
  • Demonstrated partner co-sell success with AWS / ServiceNow / Salesforce and GSIs; strong partner network in France.
  • Mastery of MEDDICC executive storytelling business case / ROI and value engineering.
  • Fluent French & English; excellent executive presence and negotiation skills.
  • Experience managing diverse & hybrid teams; comfortable with travel across France (30-40%).

Nice to have

  • Hands-on with Salesforce CRM forecast tools (e.g. Clari) enablement / recording (e.g. Gong) ABM and RevIQ-style sales GPTs.
  • Background in consulting contact center / CX or AI / analytics platforms.
Ways of working (France)

Hybrid role based in Issy-les-Moulineaux.

Competitive compensation and benefits.

About Genesys

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces.

Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application you or someone you know may contact us at the provided email or link.

You can expect a response within 24-48 hours.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expression marital status national origin genetics disability military and veteran status and other protected characteristics.

Required Experience: Senior Manager

Key Skills

Sales Experience,Direct Sales,Time Management,Procurement,Management Experience,Retail Sales,Relationship Management,Sales Management,ERP Systems,JD Edwards,NetSuite,E-Commerce

Employment Type : Full-Time

Experience : years

Vacancy : 1

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