Sales & Customer Service Associate

Massage Envy Franchising, LLC; Mâcon; Sur place; EUR 28 000 - 38 000; Plein temps

Résumé du poste

Une entreprise de services de bien-être recherche un(e) professionnel(le) passionné(e) par l'aide aux autres pour rejoindre son équipe à Mâcon. Vous serez responsable de fournir un service client exceptionnel et de promouvoir le programme de bien-être tout en développant une relation positive avec les clients. Une formation et un soutien adéquats seront fournis pour garantir votre succès dans ce rôle. Rémunération annuelle compétitive allant de 28 000 € à 38 000 € avec des avantages tels qu'une couverture santé et des primes.

Prestations

Couverture santé prise en charge par l'employeur

Temps de travail flexible

Programme de formation

Réduction sur les produits

Qualifications

• Diplômé d'un lycée avec de l'expérience en vente ou dans le secteur de la santé.
• Capacité à penser de manière critique et à multitâcher.
• Connaissance des services de massage et de soins de la peau est un plus.

Responsabilités

• Offrir un excellent service clientèle et aider les clients à se sentir valorisés.
• Promouvoir le programme de bien-être Massage Envy et vendre des services.
• Gérer le flux de la clinique en accueillant les clients, en prenant des rendez-vous et en répondant aux demandes.

Connaissances

Compétences en vente

Compétences en mathématiques

Compétences relationnelles

Formation

Diplôme de niveau secondaire ou équivalent

Description du poste

Overview

Where Better Careers Begin!Massage Envy Brandon

Do you have a passion for helping others? At the Massage Envy Brandon franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay withtier commissions and monthly incentives for bonus pay out
• Management development program and LEAD positions availbale
• Employer-paid healthcare including medical, dental and vision plan
• Paid time off for full time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 40% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary

$28,000-$38,000

Job ID

2024-212478