Sales Associate - The Mall Firenze H / F

Balmain; Paris; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

Une maison de luxe recherche un(e) Sales Associate passionné(e) pour offrir un service client exceptionnel. Avec au moins trois ans d'expérience dans le luxe, vous serez chargé(e) de fidéliser les clients et de maximiser les ventes. Un anglais courant est requis pour interagir avec notre clientèle internationale.

Qualifications

• Minimum 3 ans d'expérience dans un poste similaire au sein d'une maison de luxe.
• Familiarité avec les standards de service des marques de luxe.
• Capacité à interagir professionnellement avec la direction et les collègues.

Responsabilités

• Accueillir les clients en offrant un service exclusif.
• Agir en tant qu'Ambassadeur de la marque.
• Assister l'équipe de vente pour des transactions réussies.
• Contribuer à la gestion du stock.

Connaissances

Orientation client

Connaissances des tendances de la mode

Communication verbale et écrite

Compétences organisationnelles

Fluent English

Description du poste

Description de la mission

We are currently seeking a highly motivated Sales Associate with a strong personality and passion for creating an exclusive experience for our customers.

We value results oriented individuals who have willingness to learn, always up-to-date on fashion trends and strong interest in our Brand and our Product.

This is an exciting opportunity for those who see themselves as our Brand Ambassadors in-store and are seeking to grow their career in a luxury retail environment.

Your assignment will be the following :

• Welcome clients to the Balmain Store experience by ensuring first-class customer service and personal follow-up;
• Be a real Brand Ambassador by building loyalty and client confidence and maximising profitable sales;
• Support the Sales Team in order to carry out smooth and successful transactions with their clients;
• Assist on-and-off the sales floor;
• Support with visual merchandising directives and back-of-house duties such as shipping and inventory control;
• Gather the client's CRM details to maintain the relationship and build the book ensuring a personal follow-up with the client;
• Actively drive your product knowledge by keeping up to date with fashion trends, participating in-store training, updating yourself on all product lines and searching out relevant information on products;
• Support control and management of stock

Profil

This position requires at least 3 years of experience on a similar assignment within a strong Luxury House like ours.

• Candidates have to be familiar with luxury brand service standards and bring a client book of potential significant clients.
• Regular attendance and punctuality.
• Ability to professionally interact with management and coworkers.
• Excellent verbal and written communication skills.
• Strong organizational skills, multi-tasking and prioritizing capabilities.
• Fluency in English is mandatory.