Retail Operations Manager

MŌDUM; Paris; Hybride; EUR 60 000 - 90 000; Plein temps

Résumé du poste

A leading global luxury maison is seeking a Retail Operations Manager to oversee operations across Europe. This hybrid role based in Paris involves ensuring operational excellence, managing budgets, compliance, and leading a team across multiple locations. The ideal candidate has proven luxury retail experience, strong leadership and communication skills, and is fluent in English with French preferred.

Prestations

Competitive salary and benefits

Opportunity for travel within Europe

Qualifications

• Proven experience in luxury retail operations.
• Strong leadership skills managing across multiple locations.
• Solid knowledge of European health & safety regulations.

Responsabilités

• Ensure smooth day-to-day operations across European retail network.
• Manage budgets and implement cost-saving measures.
• Oversee store maintenance and health & safety compliance.
• Lead onboarding, training and development of the team.
• Project manage retail initiatives including openings and refurbishments.

Connaissances

Leadership skills

Communication skills

Negotiation skills

Proactive problem solving

Fluent English

Fluent French

Description du poste

Retail Operations Manager | Europe

Location: Paris | Full Time Hybrid

Reporting to: Head of Retail Operations

Financial package: Competitive salary and benefits

Our client, a leading global luxury maison, is seeking a Retail Operations Manager to oversee operations across Europe. This pivotal role will ensure operational excellence and support the continued growth of the retail network.

The Role

The Retail Operations Manager will take full ownership of operational activities across the region, including maintenance, health & safety, budget management, compliance, stock management and project delivery. You will also support major retail initiatives such as new openings, refurbishments and pop ups. As a key people leader, you will drive and motivate the team based in Paris and London, ensuring alignment and consistency across markets.

Key Responsibilities

• Ensure smooth day to day operations across European retail network
• Manage budgets and implement cost saving measures where possible
• Oversee store maintenance and health & safety compliance in line with regulations
• Build strong partnerships with internal stakeholders and external suppliers
• Lead onboarding, training and development of the retail operations team
• Project manage retail initiatives including openings, refurbishments and pop ups
• Perform regular audits and support stock and inventory KPIs

What We’re Looking For

• Proven experience in luxury retail operations
• Strong leadership skills with the ability to manage across multiple locations
• Solutions oriented, proactive and able to manage competing priorities
• Solid knowledge of European health & safety regulations
• Excellent communication, negotiation and influencing skills
• Fluent English required, French strongly preferred; additional languages advantageous
• Willingness to travel within Europe

Why Apply?

This is a rare opportunity to join an international luxury maison in a high visibility role, shaping the operational excellence of its European retail business.

Please note: due to the high volume of interest, we will only be able to respond to applicants whose experience closely matches the requirements outlined above.