Remote Travel Specialist

Sweet Carolina Luxury Travels; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A travel agency is seeking a Remote Travel Specialist to help clients from trip planning to their return home. This role involves timely engagement with inquiries, providing booking assistance, and resolving any travel concerns. The ideal candidate will have experience in customer service, exceptional communication skills, and a passion for facilitating memorable travel experiences. Enjoy the fully remote flexibility and exclusive travel perks while helping clients on their journeys.

Prestations

Fully remote flexibility

Exclusive travel perks

Professional development opportunities

Community culture focused on travel

Qualifications

• Experience in travel, tourism, or hospitality is ideal.
• Strong organizational and follow-through habits are necessary.
• A genuine love for travel and helping others is essential.

Responsabilités

• Engage with client inquiries across multiple communication channels.
• Support travelers with booking updates and modifications.
• Provide insights on destinations and agency procedures.
• Follow up to confirm trip details and gather feedback.
• Resolve client concerns with empathy and efficiency.

Connaissances

Strong written and verbal communication skills

Experience in customer service

Tech-savvy with booking tools

Attention to detail

Description du poste

As a Remote Travel Specialist, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel Agency, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to‑date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.
• Tech‑savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.