Remote French CSR: Summer in Portugal

Cross Border Talents; À distance; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A remote customer service company is seeking a French Customer Service Representative to support Facebook users remotely from Portugal this summer. The role involves providing empathetic support, resolving account issues, and monitoring abuse reports. The ideal candidate is fluent in French and English, has strong empathy, and an analytical mindset. This position offers a base salary of €1050 or €1250 per month and the freedom to work from Portugal.

Prestations

Free accommodation

Remote-first culture

Opportunity to explore Portugal

Qualifications

• Fluency in French and English with excellent communication skills.
• Strong sense of empathy and a passion for community well-being.
• Analytical mindset with a keen eye for trends and solutions.

Responsabilités

• Provide empathetic, accurate, and timely support to Facebook users.
• Monitor and resolve abuse reports and help users with account issues.
• Spot trends, escalate complex issues, and contribute to global support improvements.

Connaissances

Fluency in French

Fluency in English

Empathy

Analytical mindset

Description du poste

A remote customer service company is seeking a French Customer Service Representative to support Facebook users remotely from Portugal this summer. The role involves providing empathetic support, resolving account issues, and monitoring abuse reports. The ideal candidate is fluent in French and English, has strong empathy, and an analytical mindset. This position offers a base salary of €1050 or €1250 per month and the freedom to work from Portugal.