Remote Behavioral Health Crisis Counselor

Mindlance; À distance; EUR 43 000 - 61 000; Plein temps

Résumé du poste

A leading healthcare provider is seeking a Behavioral Health Specialist to manage incoming crisis calls. Responsibilities include triaging calls, documenting actions, and providing educational resources. Ideal candidates will have a Bachelor's degree in a relevant field, along with 2-4 years of experience in behavioral health. The position allows for remote work within the US, promoting a collaborative approach to patient care.

Qualifications

• 2-4 years of Behavioral Health experience in crisis interventions or related area.
• Experience in telephonic counseling and/or managed care setting preferred.

Responsabilités

• Answer incoming telephone calls and triage behavioral health needs.
• Document calls and actions using standard software applications.
• Provide resources and education to non-licensed behavioral health staff.
• Schedule and make follow-up calls for care facilitation.

Connaissances

Behavioral Health experience

Strong computer skills

Data entry skills

Active listening

Customer service skills

Formation

Bachelor's degree or equivalent experience

Master's degree preferred

Outils

Microsoft Office

Data entry systems

Description du poste

A leading healthcare provider is seeking a Behavioral Health Specialist to manage incoming crisis calls. Responsibilities include triaging calls, documenting actions, and providing educational resources. Ideal candidates will have a Bachelor's degree in a relevant field, along with 2-4 years of experience in behavioral health. The position allows for remote work within the US, promoting a collaborative approach to patient care.