Porter

Accor; Issy-les-Moulineaux; Sur place; EUR 22 000 - 30 000; Plein temps

Résumé du poste

A global hospitality company seeks a Porter to provide exceptional guest service. Responsibilities include welcoming guests, carrying luggage, and maintaining cleanliness at the hotel entrance. Candidates should demonstrate strong customer service skills, time management, and the ability to work flexible hours. Must have previous experience, a C Class Driver’s License, and be able to lift heavy luggage. The role offers valuable savings and perks, including discounts on food and beverage, and opportunities for career development.

Prestations

Discounted car parking

Exclusive food & beverage deals

Accor staff discounts

Career development opportunities

Qualifications

• Previous experience in a similar role is required.
• Responsible Service of Alcohol certification is preferred.
• C Class Driver’s License (Manual) is mandatory.

Responsabilités

• Welcome guests and carry their luggage.
• Maintain cleanliness at the hotel entrance.
• Provide tourism information including dining recommendations.

Connaissances

Customer service

Time management

Teamwork

Ability to lift heavy luggage

Flexibility in working hours

Description du poste

Company Description

At Pullman, we celebrate the transformative power of progress — thriving on the art of seeing the familiar in new ways. Here, diverse perspectives collide to spark creativity, and fresh possibilities unfold.

Perfectly positioned on the edge of Fitzroy Gardens and just moments from the MCG, Pullman Melbourne on the Park stands as one of the city’s most iconic hotels, renowned for its legacy of delivering first-class experiences to business travellers, curious explorers, and passionate sports fans alike.

Job Description

Our Concierge team is responsible for providing first impressions to our guests.

As a Porter, your key responsibilities will include (but not limited to):

• Welcoming guests.
• Carrying luggage.
• Valet parking guest vehicles.
• Explaining hotel facilities.
• Maintaining the cleanliness standards of the Hotel entrance.
• Providing tourism information including dining and entertainment recommendations.
• Promoting the Accor Live Limitless Loyalty Program.
• Ability to work a flexible 7-day roster including AM and PM shifts.

You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.

Qualifications

The successful candidate will have previous experience in a similar role plus (but not limited to):

• Ability to lift sometimes heavy luggage.
• Ability to work as part of a team but also independently.
• Ability to provide prompt and efficient service including upselling advantageous.
• Time management skills with the ability to multi-task.
• Responsible Service of Alcohol and
• C Class Driver’s Licence (Manual).

Additional Information

• Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.
• Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.
• Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network