Lisbon is calling ambitious French speakers!

Cross Border Talents; Hallu; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A customer service provider is seeking passionate individuals to join their on-site Customer Service team in Hauts-de-France, France. You will support customers through phone, email, and chat while demonstrating empathy and professionalism. Additionally, you will collaborate with internal teams to enhance customer experience. Candidates must be fluent in French (C2) and have English proficiency (B2). The position offers attractive perks, including a welcome bonus and relocation package.

Prestations

Welcome Bonus: 3,000

Relocation Package

Meal Allowance: 7.23 per working day

Transport Allowance: 20/month

Health Insurance available from day 1

Qualifications

• Fluent in French (C2) and English (B2).
• Motivated and ready to thrive in an international environment.

Responsabilités

• Support customers via phone, email, and chat.
• Handle inquiries with empathy and professionalism.
• Resolve issues and guide users with clear solutions.
• Collaborate with internal teams to ensure a smooth customer experience.

Connaissances

French C2

English B2

Empathy

Service-minded approach

Description du poste

If you are ready to take your career to the next level, join our on-site Customer Service team and combine professional growth with the vibrant lifestyle of Southern Europe.

Your Mission

• Support customers via phone, email, and chat in French (C2)

• Handle inquiries with empathy and professionalism

• Resolve issues and guide users with clear solutions

• Collaborate with internal teams to ensure a smooth customer experience

What Were Looking For

• French C2 | English B2

• Motivated, service-minded, and ready to thrive in an international environment

Work Details

• Monday to Saturday, 08:00-18:00 (Portuguese time)

• Days off: Sunday + 1 rotational day

Perks & Benefits

• Welcome Bonus: 3,000

• Relocation Package for candidates outside Portugal:
  ️ Flight reimbursement (400) after 6 months
  Shared apartment (max 12 months, 280/month, bills included)

• Meal Allowance: 7.23 per working day

• Transport Allowance: 20/month

• Health Insurance: available from day 1; free after 6 months

Work hard, live well, and enjoy life in one of Europe's most exciting cities.