Lead Quality Transformation (mfd)

Deezer; Paris; Hybride; EUR 55 000 - 75 000; Plein temps

Résumé du poste

A leading music streaming platform in Paris is looking for a Quality Assurance Manager to drive quality transformation and lead the QA team. The role involves establishing quality standards, promoting collaboration, and influencing teams to improve user satisfaction. Ideal candidates should have a strong background in change management and modern quality practices. This full-time position offers various benefits and a hybrid remote work policy.

Prestations

Deezer premium family account for free

Access to gym classes

Meal vouchers

Mental health and well-being support

Allowance for sports, traveling, and culture

Hybrid remote work policy

Qualifications

• Proven experience leading transformation initiatives.
• Understanding of modern quality practices.
• Track record of delivering results through others.

Responsabilités

• Lead QA Partners in their ongoing evolution from testers to enablers.
• Build and deploy innovative solutions for test creation and validation.
• Define and champion the transverse quality vision across teams.

Connaissances

Change management

Communication

Collaboration

Quality practices

Data-driven decision making

Description du poste

Deezers Core Product organization is responsible for building applications that millions of users rely on for their music streaming experience. The team creates reliable and delightful experiences that activate, retain and thrill our users.

Your mission

Drive Quality Excellence at Scale – Captain the Transformation.

Are you passionate about empowering teams to build exceptional products Do you thrive on transforming how organizations think?

As a captain, not just a coach, you’ll lead by doing while transforming how our teams approach quality from gatekeeping to enabling.

This is not a traditional QA Manager position, and it isn’t about process ownership – it’s about business ownership of quality outcomes that directly impact user satisfaction, retention and business growth. You’ll be pioneering a new approach to quality at Deezer where:

• QA Partners act as enablers, not gatekeepers
• Quality is embedded throughout the development lifecycle
• Developers own the entire test pyramid
• Product Managers actively participate in quality validation
• Data and production insights drive continuous improvement

Responsibilities

• Lead QA Partners in their ongoing evolution from testers to enablers and quality coaches
• Build and deploy innovative solutions for test creation, QA brief assistance, and quality validation
• Define and champion the transverse quality vision across Core Product teams
• Establish quality standards and frameworks that align with business objectives and user experience goals
• Drive data‑driven quality decisions through the implementation of key metrics
• Develop cross‑functional quality skills by training developers and product managers in quality practices
• Promote observability and production monitoring for proactive quality insights
• With the other quality leaders you will establish governance with clear KPIs, ownership and communication mechanisms for the whole Product & Tech division

Qualifications

• Engineering Management with quality‑focused teams
• Self‑starter with proven experience leading transformation initiatives
• Strong change management and influence skills
• Communication & Collaboration
• Great communication and storytelling abilities
• Demonstrated ability to build trust, navigate resistance and turn skeptics into supporters
• Technical Foundation
• Understanding of modern quality practices
• Experience with quality governance and data‑driven decision making
• Execution Excellence
• Track record of delivering results through others
• Resilience and persistence in driving long‑term transformation despite setbacks and imperfect processes

Diversity & Inclusion

At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey might be exactly what we need.

We strive to build an inclusive culture and foster a diverse environment. To ensure each employee feels welcome and safe, we continuously focus on fighting biases and supporting diverse teams through multiple learning opportunities, e‑learnings and workshops from onboarding onward.

• Regular Diversity & Inclusion internal and external talks
• Dedicated employee work streams on gender equity, ethnicity & culture, disability and LGBTQ
• Multiple e‑learnings and mandatory training sessions for all managers
• English and French courses for all so that everyone can connect and feel included

Benefits

• Beyond standard benefits like transportation, we offer you extra perks such as:
• A Deezer premium family account for free
• Access to gym classes
• Join over 70 Deezer Communities to connect beyond your day‑to‑day work, share passions, learn from each other and #Belong
• Deezer parties several times a year and drinks every Thursday
• Allowance for sports, travelling and culture
• Meal vouchers
• Mental health and well‑being support from great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo
• Hybrid remote work policy

Other Information

To learn more about life and culture at Deezer, visit our Welcome to the Jungle page.

Remote Work: No

Employment Type: Full‑time

Key Skills

Administrative Skills, Facilities Management, Biotechnology, Creative Production, Design And Estimation, Architecture

Experience: years

Vacancy: 1