IT Policy & Service Governance Leader

Volvo; Vénissieux; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A global transport solutions provider is seeking a Service Leader for the IT Policy Exception Process in Vénissieux. The role involves developing governance strategies, managing multi-cultural teams, and ensuring compliance with IT standards. Applicants should have a Master's degree and experience in IT process management. The position offers a chance to work with innovative technologies within a collaborative environment. Join a company dedicated to a sustainable future in transport.

Qualifications

• Proven experience in working with IT process management.
• Demonstrated ability to work with diverse, multi-cultural teams.
• Complete proficiency in English.

Responsabilités

• Develop and execute the service integration governance strategy.
• Govern and optimize delivery by HCL according to contract terms.
• Ensure compliance with contractual and regulatory requirements.
• Drive process harmonization and innovation within the IT Policy Exception process.
• Establish connections with other IT Processes in the team.

Connaissances

IT process management

ITSM/ITIL knowledge

Communication skills

Stakeholder management

Problem-solving skills

Prioritization skills

Formation

University/Master’s Degree

Description du poste

A global transport solutions provider is seeking a Service Leader for the IT Policy Exception Process in Vénissieux. The role involves developing governance strategies, managing multi-cultural teams, and ensuring compliance with IT standards. Applicants should have a Master's degree and experience in IT process management. The position offers a chance to work with innovative technologies within a collaborative environment. Join a company dedicated to a sustainable future in transport.