Information Technology Project Manager

W Talent; Paris; Hybride; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading IT consultancy in Paris is seeking an experienced IT Project Consultant for a major transformation project in the financial services sector. You will manage the deployment of a new Service Desk and implement a global ITSM platform. The ideal candidate has proven expertise in IT project management and ServiceNow, and is fluent in both French and English. This is a full-time, hybrid role based in La Defense, Paris.

Qualifications

• Proven expertise in IT project management.
• Experience managing large-scale transformation initiatives.
• Solid knowledge of ServiceNow setup and migration.

Responsabilités

• Draft, organize, and monitor User Acceptance Testing (UAT).
• Coordinate data migration and cleansing.
• Oversee interface implementation and Service Desk handover.

Connaissances

IT Project Management

Stakeholder Management

ServiceNow Expertise

Communication & Coordination

Fluent in French and English

Outils

JIRA

Xray

Description du poste

Overview

I am seeking an experienced IT Project Consultant for a major IT Service Management transformation project within the financial services sector. You will have proven expertise in IT project management, and large-scale transformation initiatives within IT Service Management.

This is a 15 months B2B full time contract, based in La Defense, Paris

Contract Length: 15 months

Location: Hybrid - On-Site La Defense, Paris - 3 days per week, 2 days remote working

Day Rate: Negotiable Rate

Key Qualifications & Responsibilities

• IT Project Management: Strong track record managing transformation projects, ideally within IT Service Management and ServiceNow environments
• Stakeholder Management: Ability to work with IT leadership and cross-functional teams across multiple geographies
• ServiceNow Expertise: Solid knowledge of ServiceNow setup, migration, and ITSM processes
• Communication & Coordination: Strong skills in reporting, documentation, and stakeholder alignment
• Languages: Fluent in French and English

Mission Context & Objectives

• Deployment of a new Service Desk
• Implementation of a global ITSM platform consolidating services from multiple partners
• Setup of a new ServiceNow instance and gradual migration from legacy ITSM systems
• Support the end-client in the overall ITSM transformation project

Main Activities

• Draft, organize, and monitor User Acceptance Testing (UAT)
• Coordinate data migration and cleansing (focus on service catalog, CMDB, and user portal)
• Oversee interface implementation and handover of the Service Desk
• Ensure knowledge transfer, communication, and hypercare support during deployment phases

Required Skills

• IT project management and ServiceNow expertise
• Experience with JIRA / Xray and formal project documentation
• Understanding of ITIL processes and CMDB
• Strong coordination, reporting, and written communication skills