In-Room Dining Concierge & Order Taker

Mandarin Oriental Hotel Group Limited; Paris; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A luxury hotel in Paris is seeking an In Room Dining Coordinator - Order Taker to join their team. This role requires excellent language skills in both French and English along with prior experience in a 5-star hotel. Responsibilities include managing guest orders, upselling, and providing essential guest information. The hotel offers various benefits, including a 13th-month bonus, wellness programs, and a unique learning environment to support career development.

Prestations

13th month bonus

100% public transport reimbursement

€45 Uber credit after the last metro

Sustainable mobility package

Staff cafeteria

70% coverage of health insurance premium

Qualifications

• Prior experience in a similar position within a 5-star hotel or palace.
• Capable of managing priorities effectively.
• Good interpersonal relationships.

Responsabilités

• Gather guests' requests by phone and process charges.
• Handle orders and upsell while ensuring accuracy.
• Prepare VIP guest lists and track amenities.

Connaissances

Excellent command of French

Excellent command of English

Strong communication skills

Dynamic and efficient

Well-organized

Description du poste

A luxury hotel in Paris is seeking an In Room Dining Coordinator - Order Taker to join their team. This role requires excellent language skills in both French and English along with prior experience in a 5-star hotel. Responsibilities include managing guest orders, upselling, and providing essential guest information. The hotel offers various benefits, including a 13th-month bonus, wellness programs, and a unique learning environment to support career development.