Housekeeping Supervisor - PM

Accor; Issy-les-Moulineaux; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading hospitality company in Issy-les-Moulineaux is seeking a Housekeeping Supervisor to ensure high standards of cleanliness and guest satisfaction. You will supervise housekeeping staff, promote a safe environment, and manage daily operations. Candidates must have strong attention to detail, supervisory experience, and effective communication skills. Join us in creating a welcoming experience for guests.

Qualifications

• Working knowledge of housekeeping and hotel services, policies and operations.
• Must pass a background check.

Responsabilités

• Supervises and inspects the cleaning of guest rooms and public areas.
• Promotes a safe environment and ensures guest satisfaction.
• Issues assignments and supplies to housekeeping staff.

Connaissances

Good eye for details

Good communication skills

Demonstrated supervisory experience

Formation

High school education or equivalent experience

Description du poste

Overview

Company Description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock!

Title: Housekeeping Supervisor

Reports To: Executive Housekeeper or Housekeeping Manager

General Purpose: The Housekeeping Supervisor ensures that the daily duties of the staff are completed to the highest standards of cleanliness and guest comfort.

Responsibilities

• Promotes a safe environment and quality service to achieve maximum guest satisfaction, protection of assets, using minimal expenses to maximize profits.
• Supervises the housekeeping staff via providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
• Supervises and inspects the cleaning of the guest rooms, turndown service, public areas and back of the house.
• Ensures compliance with accident / loss prevention programs, SOPs, health / sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issues assignments to staff.
• Issues supplies / goods to staff at beginning of shift.
• Helps Executive Housekeeper control inventory and ensure proper supplies are available while watching expenses.
• Responds to guest requests, concerns and problems to ensure guest satisfaction, work with Front Desk and Engineering staff as necessary.
• Logs items into the Lost and Found (Go Concierge) to maintain controls and ensure guest satisfaction.
• Implements emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
• Assists the evening staff in the performance of duties to include: cleaning of lobby, turndown service, maintenance of outside area of hotel.
• Monitors and maintain inventory of linens, cleaning supplies, and mini bar items.
• Assists Executive Housekeeper with maintaining the department checkbook.
• Must be able to open, close, or work any shift during special events.
• Professionally and efficiently uses 2-way radio to communicate with housekeeping staff and other departments across property.
• Other duties as assigned by your supervisor or manager.

Qualifications

• Good eye for details
• Working knowledge of housekeeping and hotel services, policies and operations.
• Demonstrated supervisory experience and skills.
• Good communication skills.
• Must pass a background check.

Education / Formal Training

High school education or equivalent experience

Experience

One to two years in a related position with this company or other similar.

Physical Requirements

Must be able to bend down and get on and off floor numerous times per day.

Additional Information