Head of Operations - DMC

Nityo Infotech; Bordeaux; Sur place; EUR 80 000 - 100 000; Plein temps

Résumé du poste

A leading tourism company in Nouvelle-Aquitaine, Bordeaux, is looking for an Operations Head - DMC. This role will lead the strategic development and promotion of tourist destinations, enhancing visitor experiences and driving sustainable tourism. You will build strong relationships with local stakeholders, oversee marketing campaigns, and monitor tourism trends. The ideal candidate has 7+ years of experience in tourism management and strong leadership abilities. This opportunity offers a chance to make a significant impact in the field of sustainable tourism.

Qualifications

• 7+ years of experience in destination management, tourism, or hospitality.
• At least 3 years in a leadership role.
• Proven experience in stakeholder engagement.

Responsabilités

• Develop and implement a destination management strategy.
• Build relationships with local governments and organizations.
• Oversee marketing campaigns for the destination.
• Identify opportunities for improving visitor experiences.
• Monitor tourism trends to inform strategy.

Connaissances

Leadership skills

Interpersonal skills

Analytical abilities

Project management

Cultural understanding

Formation

Bachelor’s degree in Tourism Management

Master’s degree preferred

Description du poste

Job Summary

The Operations Head - DMC will lead the strategic development and promotion of our destinations, enhancing visitor experiences and driving sustainable tourism. This role is essential in fostering relationships with local stakeholders, optimizing resources, and ensuring the destination’s growth and sustainability.

Key Responsibilities

• Develop and implement a comprehensive destination management strategy that aligns with organizational goals and promotes sustainable tourism practices.
• Build and maintain strong relationships with local governments, tourism boards, businesses, and community organizations to foster collaboration.
• Oversee the development of marketing campaigns to promote the destination, targeting specific demographics and markets.
• Identify opportunities to improve the visitor experience through product development, services, and infrastructure enhancements.
• Monitor tourism trends, visitor statistics, and feedback to inform strategy and decision‑making.
• Promote environmentally responsible practices and initiatives that support the long‑term sustainability of the destination.

Qualifications

• Bachelor’s degree in Tourism Management, Hospitality, Business Administration, or a related field; Master’s preferred.
• 7+ years of experience in destination management, tourism, or hospitality, with at least 3 years in a leadership role.
• Proven experience in stakeholder engagement and collaborative project management.
• Strong understanding of tourism marketing, branding, and economic development.

Skills

• Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams and stakeholders.
• Strong analytical abilities to assess market trends and visitor data for strategic planning.
• Experience managing multiple projects, budgets, and timelines effectively.
• Understanding of diverse cultures and the ability to promote inclusivity in destination experiences.