Global Quality Specialist - CDD 12 mois

bioMérieux; Craponne; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global diagnostics leader in the Auvergne-Rhône-Alpes region seeks a Quality Specialist to support their Global Quality Tool BPOs. This role involves managing access permissions, working with various digital tools, and resolving user issues. Candidates should have a higher education degree, experience in software validation, and strong problem-solving skills. Fluent English is essential. The company promotes diversity and inclusivity in its hiring process.

Qualifications

• Must have a higher education degree.
• Experience in software validation is required.
• Technical background with information systems is essential.

Responsabilités

• Support the Global Quality Tool BPOs in quality management systems.
• Manage access permissions within quality management applications.
• Investigate and resolve user issues.

Connaissances

Problem-solving skills

Experience in software validation

Intermediate to advanced computer skills

Fluent in English

Formation

Higher education degree

Outils

MS Excel

Salesforce

TrackWise

PowerPoint

Outlook

Description du poste

A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For more than 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network.
Come and join a family-owned global company with a long-term vision, and a human-centered culture.

What will your responsibilities be?

This position is responsible for supporting the Global Quality Tool BPOs (Business Process Owners) in projects and activities related to our Quality Management Systems. The Quality Specialist will collaborate with tool BPOs, IS teams, and business representatives to support the implementation and maintenance of the TrackWise and TrackWise Digital applications:

• Managing access permissions within the Quality Management System applications.
• Comfortable working with various digital tools and applications (Learning Management, BioAccess, TrackWise, TrackWise Digital, Helix, MS Excel, Salesforce, etc.).
• Investigating and resolving user issues.
• Collaborating globally with users from different departments, cultures, and time zones.
• Strong problem-solving skills.
• Supporting the Quality Tool BPOs in coordinating and participating in system change control activities (writing URS, creating/executing test cases, etc.).
• Assisting with software release activities (impact assessments, validation tasks, communication, and coordination).

Who are you?

• Higher education degree.
• Experience in software validation.
• Technical background and experience working with information systems.
• Ability to multitask and solve problems effectively.
• Intermediate to advanced computer skills (Word, Excel, PowerPoint, Outlook, etc.).
• Fluent in English (spoken and written).

bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.