Global Insurance CSM – Adoption & Growth (Remote)

Shift; Paris; Hybride; EUR 70 000 - 90 000; Plein temps

Résumé du poste

A leading AI platform for insurance is seeking a Customer Success Manager to drive client engagement and retention. The ideal candidate will have at least 5 years in the insurance industry or SaaS, excellent communication skills, and the ability to manage relationships with high-level executives. Responsibilities include onboarding new insurers, driving adoption of solutions, and collaborating with internal teams. This position offers a competitive salary, flexible working arrangements, and opportunities for personal growth.

Prestations

Flexible remote and hybrid working options

Competitive Salary and variable component

Company equity

Learning and Development opportunities

Generous PTO and paid holidays

Mental health benefits

Make A Difference Days for paid volunteering

Qualifications

• 5 years of experience in the insurance industry or SaaS managing key accounts.
• High interpersonal skills for creating relationships with high-level stakeholders.
• Fluency in both French and English.

Responsabilités

• Drive retention and growth of clients by understanding their business needs.
• Enable successful roll-out of Shift technology solutions to insurers.
• Identify opportunities for deeper engagement with clients.

Connaissances

Sales Experience

Communication skills

Customer Service

Insurance Sales

Time Management

Description du poste

A leading AI platform for insurance is seeking a Customer Success Manager to drive client engagement and retention. The ideal candidate will have at least 5 years in the insurance industry or SaaS, excellent communication skills, and the ability to manage relationships with high-level executives. Responsibilities include onboarding new insurers, driving adoption of solutions, and collaborating with internal teams. This position offers a competitive salary, flexible working arrangements, and opportunities for personal growth.