French speaking Customer Representative

Cbtalents; Marseille; Sur place; EUR 40 000 - 60 000; Plein temps

Description du poste

Location & Start Date

Braga, Portugal (On-site)

Start Date: 15 January 2026

Job Description

We are looking for a French-speaking Customer Service Representative to support customers by handling inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Requirements

• Native or C2-level French (mandatory)
• Valid EU ID
• Right to work in Portugal
• Good communication and problem-solving skills
• Availability to work on-site in Braga

Work Schedule

Monday to Friday: Rotational shifts between 07:00 – 19:00

Saturday & Sunday: 09:00 – 13:00 (rotational)

2 days off per week (rotational)

Salary & Benefits

• Base Salary: €880 (paid over 14 months)
• Performance Bonus: €168 (paid over 12 months)
• Complexity Bonus: Not applicable
• Meal Allowance: €7.63 per working day
• Health Insurance: Provided after 6 months
• Paid Holidays: 22 days per year

Additional Information

Welcome Bonus paid in 12 monthly installments during the first year (subject to attendance conditions)