French-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A recruitment agency is seeking a Customer Expert to support customer communication remotely from Greece. The role emphasizes fluency in French and excellent communication skills in English, alongside strong problem-solving capabilities. The position offers competitive benefits for relocation and ongoing professional development, making it ideal for those looking to thrive in a fast-paced environment.

Prestations

Complete relocation support

Competitive salary with bonuses

Health care benefits

Full training by certified instructors

Free online Greek language courses

Qualifications

• Fluency in French essential for customer interactions.
• Ability to communicate effectively in English at B2 level.
• Must demonstrate problem-solving and soft skills.

Responsabilités

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases for timely resolution.
• Maintain high customer satisfaction for a major brand.

Connaissances

Fluency in French

Very good communication skills in English (B2)

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful and able to multitask

Team player in a fast-paced environment

Description du poste

Position

Customer Expert

Work model

Remote in Greece

Location

Greece

Employment type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in French
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weekshotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus , Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses