French Gaming Customer Advisor - Remote

Foundever; Issy-les-Moulineaux; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global CX leader is seeking a French Customer Service Specialist to join their team in Issy-les-Moulineaux, France. The role involves responding to customer inquiries, maintaining technical knowledge of products, and managing administrative tasks. Candidates should be fluent in French and have an intermediate level of English. Previous customer service experience is preferred. Foundever offers competitive wages, private healthcare, and a multicultural work environment that fosters growth and learning.

Prestations

Competitive wages and stability

Private healthcare insurance

Paid professional technical training

Monthly performance-based bonuses

Continuous learning opportunities

International and multicultural environment

Qualifications

• Must hold EU citizenship or valid work permit.
• Calm and level-headed attitude in every situation.
• Ability to adapt to a continuously changing environment.

Responsabilités

• Respond efficiently to all customers’ inquiries.
• Develop and maintain technical knowledge of products.
• Log all calls accurately and maintain administrative forms.

Connaissances

Proficient level of French (C1)

Intermediate level of English (B1)

Previous experience in Customer Service preferred

Impeccable communication skills

Excellent self-organizing skills

Ability to work under pressure

Outils

Microsoft Office Pack (Word, Excel)

Description du poste

A global CX leader is seeking a French Customer Service Specialist to join their team in Issy-les-Moulineaux, France. The role involves responding to customer inquiries, maintaining technical knowledge of products, and managing administrative tasks. Candidates should be fluent in French and have an intermediate level of English. Previous customer service experience is preferred. Foundever offers competitive wages, private healthcare, and a multicultural work environment that fosters growth and learning.