French Customer Service Representative - Relocate Abroad

Cbtalents; Nice; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading customer service company is seeking individuals for a full-time role in Nice, France. The position involves providing excellent customer service to French-speaking clients, requiring fluency in both French and English. Candidates should have basic computer skills and experience with CRM systems. Benefits include a competitive salary, relocation package, health coverage, and opportunities for professional development.

Prestations

Competitive monthly salary plus 2 extra months of salary

Relocation package

Health coverage

Comprehensive training

Professional development opportunities

Free online language courses

Qualifications

• Fluency in French and English.
• Customer-focused with a positive, empathetic attitude.
• Basic computer literacy and comfortable with CRM systems.

Responsabilités

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments.

Connaissances

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Outils

CRM systems

Description du poste

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION. THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria, Greece or Portugal. Work Model: On-site. Required Languages: French, English.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in French and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

• Competitive monthly salary plus 2 extra months of salary per year.
• Relocation package.
• Health coverage and various employee benefits.
• Comprehensive training provided by certified trainers.
• Opportunities for professional development and career advancement.
• Special events and corporate social responsibility initiatives.
• Free online language courses.

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type

Full Time

Experience

years

Vacancy

1