French Customer Service Representative - Relocate Abroad

Cross Border Talents; Lyon; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

An international recruitment agency seeks a French Customer Service Representative to support clients in Portugal, Greece, and Bulgaria. Candidates should be fluent in French and English, possess strong communication skills, and be driven to ensure customer satisfaction. This role offers competitive compensation, performance bonuses, and full relocation support, making it ideal for those ready to embrace a new challenge in an international setting.

Prestations

Competitive salary

Performance bonuses

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and development opportunities

Qualifications

• Must be a valid EU citizen willing to relocate abroad.
• Comfort with CRM systems or support tools is preferred.
• Basic computer literacy is required.

Responsabilités

• Provide high-quality customer service to French-speaking clients.
• Assist customers with inquiries regarding products and services.
• Escalate unresolved issues to appropriate departments.

Connaissances

Fluency in French

Fluency in English

Customer-focused attitude

Strong communication skills

Problem-solving skills

Description du poste

Lyon, France

Job Openings French Customer Service Representative - Relocate Abroad

About the job French Customer Service Representative - Relocate Abroad

Locations: Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages: French + English

About the Role:

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

1. Provide high-quality customer service to French-speaking clients via phone, email, and chat.
2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.

Qualifications

1. Fluency in French and English.
2. Customer-focused with a positive, empathetic, and professional attitude.
3. Basic computer literacy and comfort with CRM systems or support tools.
4. Must be a valid EU citizen and willing to relocate abroad.

Compensation and Benefits

• Competitive salary and performance bonuses.
• Full relocation support for international candidates.
• Meal and Transport Allowances.
• Health Insurance.
• Paid Leave Allowances.
• Training and professional development opportunities.