French Customer Service Advisor - Live & Work in Sunny Portugal (Relocation Support Provided) (P)

Cross Border Talents; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading international recruitment firm is seeking a French Customer Service Advisor to live and work in Portugal. This role involves handling customer queries in French through various communication channels, providing accurate information, and resolving issues empathetically. Candidates should be fluent in French and proficient in English, with strong communication skills. The position offers relocation support, competitive salary, and a friendly work environment with career growth opportunities.

Prestations

Relocation support

Flight reimbursement

Paid training

Healthcare coverage

Social events

Modern office environment

Qualifications

• Fluent in French and proficient in English.
• Excellent communication and problem-solving skills.
• Willingness to relocate to Portugal.

Responsabilités

• Handle customer queries via phone, chat & email in French.
• Provide accurate information and resolve issues with empathy.
• Log cases in CRM systems and track outcomes.

Connaissances

Fluent/C2 French

B2 English proficiency

Strong communication skills

Problem-solving skills

Customer service experience

Description du poste

Overview

French Customer Service Advisor - Live & Work in Sunny Portugal (Relocation Support Provided) (P)

Job Openings French Customer Service Advisor - Live & Work in Sunny Portugal (Relocation Support Provided) (P)

About the job

Live & Work in Portugal:

Looking for a change? This is your chance to take your career to the next level while enjoying life in one of the most beautiful countries in the world. Move to Portugal with full relocation support. Enjoy Mediterranean life while building your career in an international team.

Role Overview

• Handle customer queries via phone, chat & email in French
• Provide accurate information and resolve issues with empathy
• Log cases in CRM systems, follow-up, and track outcomes
• Collaborate with team members to maintain service quality

Candidate Profile

• Fluent/C2 French + B2 English proficiency
• Strong communication & problem-solving skills
• Willing to relocate to Portugal
• Customer service or hospitality experience is a plus
• EU passport or Portuguese residency card (must have)
• Flight reimbursement (up to 400 after 6 months)
• Studio in Lisbon or Porto (280/month incl. bills, deducted from payslip)
• Modern office spaces in city centers, close to public transport
• Supportive onboarding, training, and mentorship
• 24/7 rotating shift schedule for flexibility
• Full-time contract
• Base salary + performance bonus
• Paid training, healthcare coverage, social events
• Friendly, inclusive environment with career progression pathways

Take this opportunity to live in sunny Portugal and grow professionally. Apply today!