French Customer Advisor for Gaming Brand (Remote)

Foundever; À distance; EUR 28 000 - 35 000; Plein temps

Résumé du poste

A global leader in customer experience is looking for a Customer Service Specialist for its French team. In this role, you will efficiently respond to customer inquiries and maintain technical knowledge of products. The ideal candidate is fluent in French and has strong communication skills. This position offers competitive wages, private healthcare, and growth opportunities in a multicultural environment.

Prestations

Competitive wages and stability

Private healthcare insurance

Paid professional technical training

Monthly performance-based bonuses

Continuous learning and development opportunities

Qualifications

• Previous experience in Customer Service preferred.
• Calm, cool, and level-headed attitude in every situation.
• High-speed internet access and appropriate conditions for remote work.

Responsabilités

• Respond efficiently and effectively to all customers’ enquiries.
• Develop and maintain a full technical knowledge of the client’s products.
• Maintain and update all job-related administrative forms.
• Log all calls accurately.
• Recognize when to transfer queries to senior staff.

Connaissances

Proficient level of French (C1)

Impeccable communication skills

Self-organizing skills

Proactive approach

Ability to work under pressure

Outils

Microsoft Office Pack (Word, Excel)

Description du poste

A global leader in customer experience is looking for a Customer Service Specialist for its French team. In this role, you will efficiently respond to customer inquiries and maintain technical knowledge of products. The ideal candidate is fluent in French and has strong communication skills. This position offers competitive wages, private healthcare, and growth opportunities in a multicultural environment.