Customer support

Cbtalents; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A global online community company is seeking a passionate Customer Service Representative fluent in Spanish to provide support entirely remotely. This role includes investigating account issues, advocating for community safety, and enhancing the user experience through data insights. Candidates will benefit from a relocation package if coming from another EU country, including a flight ticket and airport pickup. Join us to help create a safer online world while enjoying the Mediterranean lifestyle.

Prestations

Performance Bonus up to €160 monthly

Flexible Shifts: Mon-Sun, 7 AM - 10 PM

Career Growth opportunities

Cultural connection with a global perspective

Qualifications

• Fluency in Swedish and English.
• Familiarity with digital platforms.
• Up to 1 year of customer service experience preferred.

Responsabilités

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.

Connaissances

Fluent in Spanish

Strong communication skills

Problem-solving skills

Interpersonal skills

Description du poste

Work. Travel. Thrive.

Relocate to Greece This year and Work Remotely!

Are you fluent in Spanish and passionate about helping others?

Join us as a Customer Service Representative supporting a global online community fully remote, with relocation support to help you settle smoothly into beautiful Greece.

This is your chance to build a meaningful career while embracing the Mediterranean lifestyle imagine sunsets in Santorini or morning strolls through Athens before starting your workday.

What Youll Do

• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Advocate for community safety and product understanding
• Use data insights to enhance the user experience
• Fluency in Swedish and English
• Strong interpersonal and analytical skills
• A solutions-driven mindset and passion for helping others

What You Bring

Familiarity with digital platforms (training provided)

Relocation Package

(for candidates from another EU country)

• Flight ticket within the EU
• Airport pickup
• Whats in it for you?
• Performance Bonus: Up to 160 monthly
• Flexible Shifts: Rotating shifts, MonSun, 7 AM 10 PM
• Career Growth: Develop skills in tech, communication, and leadership
• Cultural Connection: Embrace a global perspective in your work and daily life

What were looking for

• Strong communication & problem-solving skills
• Up to 1 year of customer service experience (not required but a plus!)
• A passion for helping others and making the internet a better place

Why Join Us?

Be part of something meaningful. Help create a safer, more supportive online world all while living your best Mediterranean life.