Customer Experience Specialist (French & English) W/ Relocation to Portugal

Cross Borders Talents; Bordeaux; À distance; EUR 13 000 - 16 000; Plein temps

Résumé du poste

A leading recruitment firm seeks a Bilingual Customer Experience Specialist fluent in French and English, with relocation support to Portugal. In this role, you'll engage with customers across multiple channels and provide exceptional service. Ideal candidates will possess strong communication skills, tech-savviness, and experience in customer support. Join us and develop your career in a vibrant environment.

Prestations

Competitive Salary

Meal Allowance

Transport Allowance

Health Insurance

Performance Bonuses

Relocation Support

Qualifications

• Experience in customer support (voice, email, or chat) is a big plus.
• Tech-savvy or have troubleshooting experience is preferable.
• Excellent communication and multitasking skills are required.
• Ability to remain cool under pressure, with a positive attitude.
• Fluency in French and English is mandatory.

Responsabilités

• Be the first point of contact for customers across various channels.
• Deliver top-notch service and solve problems for customers.
• Engage across multiple communication channels.
• Tailor tone and approach to match brand guidelines.
• Resolve escalations with professionalism and empathy.

Connaissances

Customer support experience

Tech-savvy

Excellent communication skills

Multitasking

Fluent in French

Fluent in English

Description du poste

Overview

Customer Experience Specialist (French & English) W/ Relocation to Portugal

Position: Bilingual Customer Experience Specialist (French & English) WITH Relocation to Portugal

Bilingual Customer Experience Specialist. Whether youre looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.

What’s in It for You?

• Competitive Salary Earn 13,000 to 15,500 per year
• Meal Allowance Enjoy delicious meals on us
• Transport Allowance Get to work with ease
• Health Insurance Coverage from Day 1, free after 6 months
• Performance Bonuses Earn more based on your success
• Relocation Support We’ll help you settle in smoothly

Your Day-to-Day

As a Customer Experience Specialist, youll be the first point of contact for customers across various channels—phone, email, chat, and social media. Your mission? Deliver top-notch service, solve problems, and leave customers feeling supported and valued.

You'll:

• Help customers with orders, questions, and tech issues
• Engage across multiple communication channels
• Tailor your tone and approach to match brand guidelines
• Resolve escalations with professionalism and empathy
• Log cases and interactions with accuracy and care

• ✦ Experience in customer support (voice, email, or chat) is a big plus
• ✦ Tech-savvy or have troubleshooting experience? Even better!
• ✦ Excellent communication and multitasking skills
• ✦ Cool under pressure, with a positive attitude
• ✦ Fluent in French and English

Why Join Us?

We’re not just offering a job—we’re offering an adventure. Live and work in one of Europes most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal!