Country Operations Lead

Careers at Tide; Paris; Hybride; EUR 70 000 - 90 000; Plein temps

Résumé du poste

A global fintech company is seeking a Lead of Country Operations in Paris. This role involves strategic support to the Managing Director, tracking KPIs, and driving initiatives to establish Tide in France. The ideal candidate has 7+ years of relevant experience, strong analytical and communication skills, and can adapt to fast-paced environments. Competitive salary and flexible working options are offered.

Prestations

Competitive salary

Share options

Flexible working options

30 days holiday

Paid volunteering time

Sabbatical leave

Personal development budget

Access to mental wellbeing platform

Work from home budget

Qualifications

• 7 years’ experience in a similar role such as Chief of Staff or Operations Lead, preferably in fintech.
• Strong analytical skills with the ability to navigate ambiguity.
• Exceptional written and verbal communication skills in French and English.

Responsabilités

• Work closely with the Managing Director to set and track strategic goals.
• Track and analyze KPIs to support Tide’s success in France.
• Help scale the Tide country organization with improved operational processes.

Connaissances

Project management

Analytical skills

Communication

Organizational skills

Relationship building

Description du poste

Overview

ABOUT TIDE

At Tide we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Tide is launched in 2017 and is used by over 1 million small businesses globally. It is available to UK, Indian and German SMEs. Tide is headquartered in London with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade. Tide employs over 2000 people and is expanding into new products and markets.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE TEAM

You will be part of the foundational team for Tide in France. This is a rare opportunity to build a business from the ground up, shaping everything from product-market fit and local strategy to the team’s culture with a direct and visible impact on our success. We operate as a nimble, fast-paced new market in France with the full backing, brand recognition and proven technology of a global fintech leader.

ABOUT THE ROLE

We are looking for an exceptional Lead of Country Operations to be both a strategic and operational partner to the Managing Director of Tide France driving key initiatives and ensuring the seamless execution of business priorities. You will work hand in hand with the France MD on internal and external communication to promote Tide's growth and brand awareness in France.

Responsibilities

Some of the things you’ll be doing :

• Strategic Support: Work closely with the Managing Director to set and track strategic goals ensuring alignment across teams. Act as a trusted advisor by providing data-driven insights to inform decision-making.
• Performance Management: Constantly track and analyse key KPIs to support Tide’s success in France. Drive business process reviews and assist in planning and delivering growth strategies.
• Organisational Development: Help scale the Tide country organisation establishing and improving operational processes. Work with various Tide teams to support French operations including opening a Paris-based office.
• Projects and initiatives: Oversee and coordinate cross-functional initiatives tailored to the French market ensuring close collaboration across global and regional teams. Lead special projects including business case development.
• Market Expansion: Monitor market trends, competitor activities and regulatory developments in France translating insights into actionable strategies. Support the launch of new products and services tailored to the French market.
• Communication: Prepare internal and external presentations and support PR activities to enhance Tide’s presence in France. Represent Tide at external events and act on behalf of the Country Managing Director when required.

Qualifications

WHAT WE ARE LOOKING FOR

• You have 7 years’ relevant experience in a similar role such as Chief of Staff, Senior Project Manager or Operations Lead, preferably in fintech, consulting or high-growth scale-up environments.
• You have the ability to see the big picture while managing intricate details and ensuring flawless execution.
• Strong analytical skills with the ability to navigate ambiguity and drive results.
• Exceptional written and verbal communication skills in both French and English.
• You’re comfortable working in a fast-moving company where priorities can change and processes may need to be created from scratch.
• You have very strong project management skills and can foster collaboration with teams outside of your direct control by building strong relationships.
• You have a strong Hands-on-Mentality, getting things done and you are highly self-motivated.

What you will get in return

• A competitive salary
• Share options
• Flexible working options
• 30 days holiday with the option to buy extra days
• 3 days paid volunteering or L&D time off per year
• Sabbatical leave
• We invest in your development with Personal L&D budget
• Access to a global mental wellbeing platform
• Work from home budget

Tideways of Working

At Tide we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building where we encourage regular in-person gatherings to foster a strong sense of community.

Tide is a Place for Everyone

At Tide we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment where everyone’s voice is heard.

At Tide we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity or disability. Our inclusive culture is key to our success helping us build products that meet our members’ diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

Disclaimer

It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @tide.co email address.
• Tide does not work with agencies or recruiters without prior formal engagement and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment please treat it as fraudulent and report it to us immediately at

Your safety and trust are important to us and we are committed to ensuring a fair and transparent recruitment process.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide’s Recruitment Privacy Notice.

Key Skills

• Administrative Skills
• Facilities Management
• Biotechnology
• Creative Production
• Design And Estimation
• Architecture

Employment Type : Full Time

Experience : years

Vacancy : 1