Account manager F/H

LexisNexis SA Company; Paris; Sur place; EUR 50 000 - 80 000; Plein temps

Résumé du poste

A leading information services provider is seeking an Account Manager responsible for managing relationships with key customers and driving revenue growth through consultative sales. The ideal candidate will possess strong communication skills and a proactive mindset to engage effectively with senior stakeholders. This hybrid role is based in Paris and offers competitive benefits, including work-life balance initiatives and opportunities for community impact.

Prestations

Hybrid work

Wellness Support

Mentorship programs

Diversity commitment

Community initiatives

Mobility opportunities

Qualifications

• Proficient in managing relationships with key customers and identifying new business opportunities.
• High-level communication skills required for engaging C-suite executives.
• Ability to thrive in a fast-paced and targeted performance culture.

Responsabilités

• Achieve renewal targets and develop new sales from managed customers.
• Build and maintain executive-level relationships and conduct business reviews.
• Provide market insights to influence client strategies and decision-making.

Connaissances

Client-Centric Mindset

Exceptional Communicator

Resilient Mindset

Proactive Problem Solver

Networking Savvy

Prospecting and new business acquisition skills

Good organizational skills

Formation

Bachelor’s degree preferred

Outils

Salesforce

GONG

Microsoft Office

Description du poste

About the job

LexisNexis Account Manager is responsible for both managing the relationships with an assigned set of current key customers and targeting and selling LexisNexis services to prospective clients within their portfolio by upselling and cross selling. The role requires a strategic thinker and relationship builder who can engage with C‑suite executives and other senior stakeholders to deliver exceptional value. The Key Account Manager is expected to achieve high renewal rates and targeted revenue growth by cross‑selling other LexisNexis Services while maintaining strong professional relationships with customers.

Responsibilities

• Work to a plan to achieve renewal targets and identify then pursue additional sales from managed customers by cultivating new business opportunities within existing accounts, leveraging a consultative approach to deepen partnerships and drive double and triple‑digit growth.
• Executive Engagement: Build and maintain relationships at the highest levels within client organizations, acting as a trusted advisor and thought leader by conducting regular business reviews to discuss their use of service and discover how LexisNexis can provide more value.
• Market Insight: Stay ahead of industry trends and customer needs, providing valuable insights that influence client strategies and enhance their decision‑making processes.
• High‑Impact Engagement: Maintain a proactive presence through tailored communication strategies, including in‑person visits, to ensure high‑quality engagement with senior clients.
• CRM Mastery: Utilize Salesforce.com to effectively manage client interactions, track engagement, and analyse data for strategic decision‑making.
• Cross‑Functional Collaboration: Lead collaboration across global teams to align services and support client needs, driving organizational synergy.
• Collaborate with all necessary LexisNexis departments to ensure customer requirements are met.
• Build a strong sales pipeline from both marketing‑generated and self‑generated prospective opportunities.
• Conduct value‑oriented discussions with prospects to understand their business needs and translate that into how the LexisNexis product can meet those needs.
• Demonstrate or present various LexisNexis products to prospective customers to illustrate product capabilities and identify the match to clients’ business needs.
• Negotiate and execute customer contracts that meet both LexisNexis and customer needs.
• Provide accurate new and long‑term pipeline and sales forecasts, based on candid and well‑documented reviews of past and predicted sales activities in Sales Force and GONG.
• Operate and update CRM with sales and opportunity activity as per LexisNexis requirement.
• Utilise as per LexisNexis policy all relevant internal systems relating to job specification.
• Provide LexisNexis management with constructive customer feedback to assist in product enhancements, marketing and data strategies.

Minimum requirements

• Client‑Centric Mindset: Passionate about delivering exceptional customer experiences and cultivating long‑term partnerships.
• Exceptional Communicator: Superior verbal and written communication skills, with the ability to influence and engage at all organizational levels.
• Resilient Mindset: Adaptable and effective under pressure, thriving in a dynamic, fast‑paced environment.
• Proactive Problem Solver: Creative and entrepreneurial approach to overcoming challenges and delivering innovative solutions.
• Networking Savvy: Proven ability to build and nurture relationships both internally and externally, fostering collaboration.
• Prospecting and new business acquisition skills.
• Good organizational skills.
• Ability to thrive in a targeted, performance‑measured culture.
• The ability to overcome customer and prospect objections.
• Comfort with desktop technology, including Microsoft Office, SalesForce and GONG.
• Ability to travel in Europe as required by the business needs.

Desirable Skills

• Bachelor’s degree preferred; significant industry experience will be considered.
• Extensive experience in a consultative sales role, preferably in license‑based subscription services.
• Proven experience managing complex sales cycles with high‑value clients, achieving high annual revenue targets.
• Presentation skills for both LexisNexis and customer‑facing meetings.
• Strong negotiation and influencing skills.
• Fluency in French, English and Dutch.

Location

Hybrid Paris office

What We Offer

• Work life balance: Hybrid work, Wellness Support and mentorship programs aimed at enhancing your skills and market expertise.
• Commitment to Diversity: We celebrate and promote a diverse workforce as a key driver of innovation and business success.
• Community Impact: Opportunities to engage in meaningful community initiatives, focusing on education and development for disadvantaged youth.
• Global Exposure: Mobility Opportunities within RELX.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.

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