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Software Engineering Delivery Manager 100% (m / w / d)
Descripción de la vacante
A leading financial services company is seeking a Software Engineering Delivery Manager to oversee projects and business as usual (BAU) delivery. The role includes coordinating the local development team, managing stakeholders, and ensuring quality assurance. Ideal candidates will have strong analytical skills, excellent customer service abilities, and are expected to hold a Bachelor's degree in IT-related fields. Experience in Scrum Master roles and ServiceNow engineering will be a strong advantage.
Formación
- Strong analytical skills to evaluate complex problems and develop effective solutions.
- Customer-centric mindset and commitment to providing excellent customer service.
- Ability to negotiate effectively for mutually beneficial solutions.
- Awareness and respect for diverse backgrounds, promoting an inclusive workplace.
- Experience of at least 3 years as Scrum Master or in an equivalent role.
- Experience of at least 5 years as Software Engineer, preferably as a ServiceNow Engineer.
- Fluent written and spoken English.
Responsabilidades
- Oversight of Projects and Business as Usual (BAU) delivery.
- Coordination of the Local Development Team.
- Stakeholder Management.
- Quality Assurance.
- Risk and Resource Management.
Conocimientos
Educación
Herramientas
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
We are seeking an experienced Software Engineering Delivery Manager to join our IT Service Management engineering team. In your role you will be key role into shaping the our ServiceNow Platform projects and our business as usual (BAU) streams and local development team.
- Projects and Business as Usual (BAU) delivery oversight
- Local Development Team Coordination
- Stakeholder Management
- Quality Assurance
- Risk and Resource Management
- Analytical skills : have strong analytical skills to evaluate complex problems and develop effective solutions
- Customer service : have a customer-centric mindset and be committed to providing excellent customer service
- Skills in persuading and influencing others to achieve desired outcomes and align with team and organizational goals
- Negotiation : Ability to negotiate effectively to reach mutually beneficial solutions and agreement
- Cultural Sensitivity : Awareness and respect for diverse backgrounds and perspectives, promoting an inclusive workplace
- Bachelor’s degree in computer science, Information Technology, or a related field
- Technical expertise : Strong knowledge of ITIL frameworks, ITSM tools (such as ServiceNow) and IT infrastructure
- Experience of at least 3 years as Scrum Master or in an equivalent role
- Experience of at least 5 years as Software Engineer (ServiceNow Engineer is a strong plus)
- Fluent written and spoken English
We are looking forward to receiving your full job application through our online application tool.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.