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We are a global team of over 30 User Experience professionals at Oracle NetSuite, dedicated to enhancing the NetSuite product experience in various areas. We are part of a larger community of 250 Experience Designers, Content Designers, UI and Visual Designers, Researchers, Technical Writers, Videographers, Design Strategists, and other connected professionals across Oracle NetSuite.

We continuously improve our experiences through customer research and testing.

We work efficiently while also allowing time for innovation, brainstorming, and exploration.

We believe that highly energetic teams often generate the best solutions.

We advance by integrating experience design with product management and engineering throughout the entire process.

We strongly emphasize the value of a diverse team and are actively seeking opportunities to enhance our team's diversity rather than merely duplicating what we already have.

We are seeking a highly collaborative and experienced designer who can lead, inspire, and collaborate effectively with cross-functional teams. You should have proven experience in creating designs, working with user researchers, and finalizing results with product managers, engineers, and various stakeholders.

Your role will contribute to fostering a culture of excellence and camaraderie, bringing your passion and personality to an already dedicated, enjoyable, and collaborative environment.

The Role

You will be a key member of the Acquire & Grow team, an integral part of the Oracle NetSuite business solution that empowers NetSuite customers to grow their business. We focus on helping customers grow by finding high-quality leads, converting opportunities into sales, nurturing customer relationships to increase repeat sales, and serving customers by answering questions and solving problems efficiently to create happy advocates.

You will join a team of 8 designers to achieve common goals and optimize plans and strategies to design the best possible experiences.

Join our team and be part of a community that’s passionate about harnessing the power of AI to create innovative, user-centered solutions that drive business success and shape the future of enterprise technology!

What You Will Be Doing

• Help us solve complex business challenges so that our customers can grow their businesses using our range of Cloud products.
• Critical thinking, design methodologies, and creative problem-solving to produce design solutions that meet ongoing requirements.
• Work with cross-functional teams of Product Managers, Engineers, Test Engineers, Designers, and Researchers in a dynamic, agile environment.
• Produce high-quality UX artifacts that support the design solution and provide comprehensive design solutions.
• Present design alternatives and effectively communicate design rationales and trade-offs.
• Demonstrate a passion for iteration and be eager to receive feedback.
• Coordinate and facilitate collaborative team activities such as design sprints, ideation sessions, and product discovery workshops.
• Ability to manage and prioritize multiple projects with varying timelines, degrees of complexity, and scope.
• Actively advocate for a user-centered culture by involving the team in feedback from customers, sharing insights, and creating empathy.
• Contribute to improving our design standards and processes to further enhance our design practices.
• Ensure the delivery of a consistent user experience across the product.
• Coordinate with researchers to plan, conduct, and record customer and product research through interviews, site visits, usability tests, and other research methodologies.

Qualifications / Skills

• Background in Product / Industrial Design, Human Factors, Human Computer Interaction, or a related field, or equivalent professional experience.
• At least 5 years of experience in UX design or proven equivalent transferable experience. We are seeking a self-starter who can take direction and work independently.
• An online portfolio that showcases experience in producing sketches, wireframes, mock-ups, prototypes, task flows, or other relevant design artifacts.
• Positive and resilient personality. You must be open to feedback and have a desire for continuous iteration and improvement.
• Analytical and strategic attitude. We prioritize this over pixel-perfect visual skills.
• Flexibility to collaborate with geographically distributed teams.
• Experience working with mid to large scale Design Systems.