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Digital Customer Care Company BV
Digital Customer Care Company BV
A dynamic technology company in Spain is seeking an experienced Team Manager of Customer Success to lead a high-performing team. Responsibilities include managing daily operations, supporting team development, and driving performance metrics. The ideal candidate will have over 7 years of customer experience and 3 years in management roles. This position offers remote work opportunities and various benefits including competitive salaries and training allowances.
At Appspace, we’re passionate about creating better work experiences for people everywhere, and we’re looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you’re at your best. We take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and be a part of a culture that’s helping people everywhere love where they work.
Your Role as a Team Manager of Customer Success Manager:
As a Manager of a Customer Success team, you will be responsible for hiring, training, coaching, and managing a team of new and established Customer Success Managers in a fast-paced and rapidly changing environment. You will drive KPIs, provide your team with the necessary support to execute their tasks, and lead the team to help build a world-class group that provides exceptional service to our rapidly growing customer base.
A Day in the Life of a Team Manager of Customer Success Manager:
What You’ll Need:
The Perks of Working for Appspace:
For all our team members, we offer a variety of benefits from competitive salaries, employer paid medical, dental and vision coverage and mental health resources.
Disclaimer:
Appspace is an equal opportunity employer. We comply with applicable local, state, and federal regulations and support voluntary self-identification for equal employment opportunity reporting where required by law.
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