Jobs in Sevilla, United States

At CORUS, we are looking for a Service Support Analyst to join our team on an international insurance project.

Location: remote from Spain

Description: This role acts as a bridge between business users, IT, and external vendors, ensuring user issues are resolved efficiently, data integrity is maintained, and business processes are supported end-to-end. The analyst provides functional guidance, technical troubleshooting, and is instrumental in translating business requirements into actionable IT solutions.

Requirements:

• Experience supporting complex web applications.
• Understanding of business data flows and data quality management.
• Web technologies (.NET frameworks, Angular).
• Familiarity with message brokers (RabbitMQ or similar).
• Experience with authentication and authorization technologies (JWT, NTLM, Azure AD).
• Cloud services management SaaS platforms.
• Service management tools like ServiceNow.
• SharePoint user skills.
• Log analysis tools like Kibana, Grafana.

Nice to have:

• Batch data processing and reconciliation experience.
• Fluent English (at least C1 level).
• ITIL V3 Foundation certification (Service Management module preferred).
• Basic knowledge of Agile methodology.
• Service delivery orientation, focused on customer satisfaction.

What we offer:

• Remote work from Spain.
• Flexible remuneration and personalized training plan.
• People-focused team.
• Dynamic work environment with real opportunities for professional growth.
• International projects of high technological value.

At CORUS, we are committed to respecting diversity. No one will be excluded from this application process based on race, color, age, sex, marital status, ideology, political opinions, nationality, religion, sexual orientation, or any other personal, physical, or social condition. Our selection process is based solely on merit and skills.